Jersey Mike's — Restaurant in Rochester

Went in around closing time, 830-845pm. Had one of the most pleasant experiences in a sandwich shop I can remember. The staff greeted me (every one of them), they were professional and pleasant when talking to me about my sandwich options. They were out of the Rosemary Parm bread, which was totally fine as the staff I was talking with offered me other options and suggested the wheat based on the consistency of the bread I wanted. As it was being made, they asked me other options for toppings, and if the mustard I wanted was enough. At the end of the transaction I was commenting on the sub names, and the young lady at the counter told me a bit about the history and how the subs were numbered, I had no idea the number 56 meant something to the owner/creator! It was almost on the level of walking into a local deli to have a sandwich made or order. Overall 5/5 stars, would recommend to anyone looking for a good sandwich with...

We didn't even eat in, just stopped in to pick up an online order, and the atmosphere still showed that it would be a fine place to stop and eat. The workers were friendly and helpful, the order was done just right, I love that the meats and cheeses are sliced fresh for every sandwich right there. I have never had a bad sandwich here, and they don't even charge more for the alternate bread that is not a typical white sub roll. My only concern is that you have to pay extra for gluten-free bread. It's kind of a lot extra on an already costly sandwich, and it kind of stinks because there are not a lot of places that even have gluten-free bread that is decent. There just aren't a lot of choices. So at least they have the option for gluten-free! It's just unfortunate that it costs...

Called in tonight for a pickup order and the most friendly energetic voice answered... his name was Joe! What a fun and great conversation Joe! You are AWESOME and thank you for taking my pick up order! My daughter in law picked it up and said you were so great! Thank you so much Joe on the night before Thanksgiving you were so gracious and fun! You carried your enthusiasm from my call in order to the pickup with my daughter in law unreal! She could not believe you knew my name! Great customer service and great sandwiches but most of all a GREAT and special person in Joe!! Happy Thanksgiving Joe and all of you at the new Store in Rochester Mn. Welcome to town! See you all again soon! So Excited you are here! Thank you Joe.....Great...