Baskin-Robbins — Restaurant in Rockville

We had been disappointed when this BR had to leave Cabin John Village. We had been told it would reopen at Seven Locks, but when it didn't happen for a while, we feared it might never do so.

So we're very delighted to find it here, still serving great ice cream. Understand, not every BR is the same. The ones that are half Dunkins just aren't nearly as good. This is the full-store BR, the type that is increasingly hard to find. The kind with the full array of BR flavors and tons of ways of serving. I find that the ice cream at this kind of BR just always tastes fresher and better than at the half-Dunkin ones.

My opinion is that BR ice cream (at least at this type of store) compares favorably with its premium ice cream competitors, while offering lower prices. Pralines and Cream is still my favorite! But there are so many terrific BR flavors: baseball nut, jamoca almond fudge, chocolate peanut butter, etc. Still great after all...

If I could give zero stars I would. They have terrible customer service.

I over heard this and it made me leave: This week’s deal was $1 kids size ice cream.

A woman brought in her two kids in to get two kids cones.

She orders them, goes to check out and it was $6. She inquired and they told her the deal was one per order. She seems crushed.

She only had one phone, so she could only get the deal once and they were not very nice about this.

I ended up walking out and going else where.

I hope they learn that it’s important to be nice. Even when they have to stick to...

This is a good location for Baskin Robbins in the area. Staff is generally younger high school kids or new grads. They do a good job helping customers but sometimes the service leaves a bit desired. Seating inside is limited given the social distancing guidelines, but they do have a few tables outside the store.

Ice cream is good but pricey - but that become a norm around the area. Whatever part of the paycheck is left after Whole Foods shopping will go towards buying ice cream for kids over summer!

Parking in this shopping strip can be a pain given the...