Subway — Restaurant in Rolla

This has got to be the worst customer service I’ve ever experienced. At first we pull up to the drive through and are about to start ordering when we get told drive through is closed to come inside. Which totally fine I get it. We go inside and my fiance starts to order his sandwich and the girl working goes “Hmm interesting.” I couldn’t help but laugh because that’s kind of rude and I can’t believe she said that. Then it’s my turn and I made sure to check the choices of vegetables on the sheet they have on the glass at the very beginning. I saw they had sliced avocado and smashed avocado. As I’m waiting for my sandwich to finish being toasted the two workers start arguing about the portions on my sandwich. Then when I’m telling her the vegetables I would like I ask for smashed avocado and she says “we don’t have any made up right now.” I said “that’s okay I’ll take sliced avocado.” She responds and says “we don’t sell sliced avocado.” Crazy because it says you do on your sheet at the beginning. We proceed to check out and give them a coupon for 2 footlongs for $13.99. There was no stipulation on the coupon. And our total comes out to $24.99. What was the point in the coupon? I can promise we didn’t have $10 worth of add ons and what is considered an add on. If you want subway and to use a coupon I’d expect to just recieve a ham and cheese sandwich. This...

Waited 30 minutes for anyone to show up in the restaurant. Two loves employees ended up showing up to make our sandwiches which where horrible along with the service. Probably because they aren’t properly trained to work at Subway is my guess. Our wrap had chipotle sauce and veggies all on the outside of the wrap barely any on the inside. When it was unwrapped from wrapper it was a nasty mess that completely fell apart had it spill all over me. The sandwich bread was cut all the way though and torn up and there was hardly any meat on the bread. Sucks because usually a much better experience than this. If you ever walk in and see a gentleman with orange longer hair expect to have a great sandwich he always...

Service was prompt from the sad young man working this morning. The ham, bacon n egg my husband had was fine, mine was weak. The Flatbread seemed like it was split in half, half baked and fell apart b4 I got in the truck. Lol sad sandwich from a sad boy. Ah well, I'll try a different day and see if...