Burger King — Restaurant in Royal Oak

The only reason this gets any two stars is that most of the staff is ok. The other, he can go back on the unemployment line. Two guys in black shirts, which I guess means they're managers. The guy with gray hair and glasses, he's good, friendly, quick...he'd get 4/5 stars. The other guy with short grayish/black hair, who from day one, who's facial expression has never changed (one of disgust), I guess he thinks he's all that. And he will just keep walking past you if u stand at the counter as if you don't exist. I started coming here months ago cuz their drink machine was cheaper than other's who had it. I don't always order alot, but still, I regularly came in and was as polite as they were to me. I have walked out before on "mister cool" when I stood for ten minutes and again got zero attention. This time, I waited five... he'd already come to the counter to give someone their order and not even an acknowledgement or "someone will be with you in a moment". He's just buzzing away at the drive thru, not even a call to the back that someone was out front. And you can see on camera there's no line at the drive thru speaker. Finally I had my hands up like, "hello"?!? He studders, looks back and says "you wanna place an order?" Well YEAH! "We'll be with you in a minute." Back to the drive thru, as cool as a cucumber. So as I'm walking out, the tall slim African American girl gets to the register and says "don't you wanna place your order?" I felt bad for her cuz it wasn't her, but NOW I get to? No thanks! Yes, one idiot can ruin it for folks. He'd been working had at it for so long and I'd had enough! Trust me, if you don't mind surly people who act like you're inconveniencing THEM, then this is your place. If not, pray that the other Burger Kings that closed in the area will open...

This restaurant Manager's and employees are unprofessional. Sunday July 24th,2022 @ 4pm I had an interview I came at 4pm spoke with a cashier who pretended not to hear me even though I said excuse me 3 times she was standing on front line bent over in the middle of the fry station and the heat shoot on her cellphone so I said excuse me a 4th time louder she finally turn around and say I'm sorry I didn't hear you, how can I help you so I told her I had a interview she pretended like she didn't understand me and asked if I had a doordash so I repeated myself so she went to get Barshawn who did my first interview then another manager I don't remember his name but he came 1 minute later and did my second interview I was told at the end that I had to go through a rehire eligiblity check because I already worked with the company before just a different location. Anyhow I was told I'd receive a call either Monday or Tuesday letting me know if I passed the rehire eligiblity check Monday passed now we're on Tuesday I called at 9am something this morning and spoke with Barshawn he told me they'll call me at 12pm because that's when his boss will be there and they're still waiting on the rehire eligiblity check to come back I said okay. 12pm rolled around and still no call so I called back at 2pm maybe 2:15pm not sure which manager answered but he told me they were still waiting on the results then changed it to they are still deciding because they're unsure. I feel like my time was wasted and that was very very unprofessional and during my interview the second manager told me that communication is key I don't understand when they don't communicate just pass the...

March 10th, 2022:

Last time I'm ever going to Burger King, I've visited this location three times over the last three months and each time... it's been consistently worse each time I've gone.

Went to get the new whopper melts (or they brought them back, whatever), and I got glared at by the drive-thru cashier and then what I'm guessing is a senior employee or supervisor while being told: "You're lucky we took your order, we close at 10pm, we could've turned you away or you'll be turned away the next time you're here at closing."

When the app said 11pm for drive-thru closure, not 10pm. This place likes to close whenever it feels like it, for a long time they used to be open until midnight or 1am and they would close randomly at 9-10pm over the years until they got the closing times they wanted.

Also, I customized these whopper melts a little bit and they probably just made them to specification so they could get me out of the drive-thru sooner then later (and made it obvious they had attitude about it).

Never again, BK, never again.

You've lost a customer for good. Thanks for making me clear out a lot of the fast food apps I used to have, too.

McDonald's will be my quick to-go burger from now on, and for probably forever. Good riddance.

Two stars because the whopper melts were tasty, but outside of that, the service was mind-boggling. Change the staff at this...