I really wanted to give it 5 stars. It's such a great place!!! But the smaller girl, light hair - is always so rude. She has a very put-off attitude like assisting you is a major inconvenience. For small businesses, your people make a huge difference in customer's experience. There's another girl there, darker curly hair - she was wonderful!! I would go back everyday knowing that the kind girl is there, but I hesitate cause the other girl might wait on me. Another issue I had was I was charged an extra $1.50 extra for corned beef, and then I got very little meat on the sandwich. I was really shocked. $8 for barely any meat. Very disappointing. The rude young lady made our sandwiches. I was happy to pay extra, but I definitely didn't get what I paid for. Wished I could give it 5 stars tho, I love all of their tasty treats! But customer service matters to me. I spent $45 between 2 lunches and sweet treats and birthday treats for...
Read moreI have lived in Russellville for the past two years and many years before. This morning we went to the B-Street bakery to try it out and the door was locked. We thought it maybe closed but two people were sitting there eating. As we pull on the door to double check if we just pulled the door the wrong way the two women continue to eat either toast right next to the door. Come to find out this was the owners. They did not flinch to open the door, tell us it would be just one moment and seemed to not care for our business. This was also during business hours. Russellvilles local cafes, bakery’s, and diners have welcoming atmosphere. B-Street baker will not get our business again for simply being so rude and inconsiderate to...
Read moreI used to love this place but it has not been meeting expectations recently. Today I ordered a turkey, bacon, avocado, with cheese and mustard and a treat. I get my sandwich but my pastry is missing so I ask for it and get it that’s great, but when I got back to school to eat my sandwich only had turkey and avocado on it. Nothing else. I payed extra for all the topping and this is not the first time this has happened today is just the first time I remembered to check for my pastry. You already have a very rude worker and I didn’t mind dealing with her until the other stuff started. I don’t think I...
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