We arrived at Round Table ordered 2 salads and a personal pizza to go with Julianna at the register. My husband Initially asked for Ed a friend and long time acquitance. It was all okay until Julianna opened her mouth. She coped quite an attitude as to the salad sizes. As a small salad could be made by the customer while we waited on our pizza. While the larger salad was to be made by her "10 cubcumber slices, 10 tomatoes" Then Julianna proceeded to ask questions as to how Ed proceeds to sell us the salads? Julianna asked the same question [3] different ways insinuating and accusatory tone as to whether ww received our orders free from Ed? We ended up deciding to have small salads. As I am allergic to tomatoes and have specific food intolerances. While we were seated and waiting for our pizza i asked Julianna if she was a manager. She said no. I then asked Julianna if she was a lead. She confirmed she is a lead. She then procceded to volunteer her mamagers name and the next time manager would be available. I indicated to Julianna that i had no need to address any concerns face to face as it was just as easy to do so in writing. Julianna approached our table to say that she had lost two other jobs for following rules of the restaurant and that we were snappy. I proceeded to bring to her attention that we were just trying to order prior to her provocative and insinuating line of questioning as to Ed service to us. And as a customer and an employee the code of conduct is significantly different. She then proceeded to raise her voice as she began to walk away from us as she stated that she had already told her manager about "both of us" Definitely not what we were expecting from our orders. When our pizza was ready the gentleman on the side stopped making boxes and politely handed us our pizza.
Next time we will elect a different more affordable, well mannered place for pizza...
Read moreOrdered a pizza from this location and my profile accidentally put in chicken pizza instead of veggie. My wife went to go pick the pizza and was met by a very rude staff, a Caucasian female at this location. My wife understood that the mistake was on our end but requested if they would make a veggie pizza, she jumped on a call with the manager and passed rude and nasty comments until the manager told her to make the veggie pizza and give it to my wife. We order from this location very frequently, although our issue was resolved, we still won't go back to this location to deal with the nasty staff and customer service. Such a shame that a popular brand like this have incompetent people working there that drive business away. Never going back. I don't understand if ppl don't like their jobs why don't they just find another one instead of staying and ruining a popular brand...
Read moreSo to start out I went there for the lunch buffet. The pizza for the buffet looked like it had been there a while I asked if they were going to have more anytime soon James stated when that is gone more will go. I then asked about any other kinds he told me this is all we serve for our buffet the cheapest stuff. He said about 20 minutes before more would come out. So it was faster to just order a pizza.
Then I asked for a beer had to wait a few minutes for someone of age to pour. While he was pouring no one was preparing pizza's long story short poor service all around and next time I will go to a different round table location. I haven't had a good experience ever here but figured I would try one more time because its location is...
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