Our whole family loves to dine at this restaurant and we often bring friends here for dinner. Today, as usual, we brought our relatives from abroad to dine here. Everything was wonderful, with delicious food and a joyful atmosphere. Unfortunately, when we were halfway through the meal, I noticed that it was like a light rain falling from the air above the dishes. I didn't take it seriously at first, but it kept falling at irregular intervals. I carefully looked for the source and found that it was from the air conditioner on the ceiling. We don’t know how much of the dust that falls from the wind outlet has already been ingested into our stomachs? The store probably has never cleaned the air outlet of the air conditioner, right? There is so much dust that it looks like dust rain. It must have been accumulating for a very long time! It was really disgusting and I wanted to vomit🤮... I told the waiter and showed her the video of the dust and crumbs falling. She said sorry softly and then asked us if we wanted to move to another seat to continue eating? This is too much, who would want to continue eating rice with dust? I didn’t want to eat dishes mixed with dust at all. I had no appetite and felt like vomiting. I replied that I didn’t want to eat anymore, but the waiter asked us if we wanted to take the food away. Oh my god! I don't want to stay here any longer. I am very disappointed with the standard of the restaurant, after all, this is our favorite Korean restaurant. By the way, they have another branch. We went there not long after it opened. One of the dishes was sweet and sour chicken. We only took a few pieces of the chicken and stopped eating because the chicken was not fresh. It tasted like fishy meat that had been frozen for a long time. I told the store clerk about it but they didn't respond at all. They showed no respect for the customers' feelings. From now on I will only go to this restaurant where I ate today. But I didn't expect that this store didn't care about its customers. Apart from reporting the dust problem to the service staff, we also told the counter staff when checking out, but they were only concerned with collecting money and didn't care about the impact on the customers, and they didn't offer any compensation. The same problem occurred in two stores. As long as no one was killed, can they ignore any other problems? It’s none of their business whether the food is clean or fresh, because they are not the ones eating it anyway.
I ordered a table full of delicious food, but before I was full I discovered there was dust in it. I couldn't eat any more. The store's attitude towards food hygiene is really disheartening. There is more than one air outlet for the air conditioner, and dust will fall everywhere. I believe that everyone who has ever eaten there should have tasted dust. We are not the only ones, but we have...
Read moreLet me prefix by saying I’ve been going to YD Tofu house over 15 years since their flagship on Folsom before the remodel and expansion. I loved going for the tofu soup and all the banchan the grandmas make.
I ordered the dolgani jungol, squid dolsot bibimbap, and the dak bulgogi for take out.
The dolgani jungol was a complete disappointment for something that cost over $50, it had udon, a few pieces of tendon and beef shank along with other fillers like bell pepper…i am not sure what I am paying for that cost this much. During the pandemic, it came with tendon separately with beef and soup in another container. It was plenty big. Now it just comes all cooked in a single container with soup. I didnt event get chili flakes to make the soup spicy. Albeit, the soup was flavorful but not nearly worth the price tag. You can get 3 bowls of pho for the cost.
The squid dolsot bibimbap should not bare the name dolsot. There was zero crispiness. The squid was fine but it really made me disappointed that there was no burnt rice.
The dak bulgogi which was nearly $30 cane with like 8 pieces of grilled chicken. The portion was so light in the styrofoam box, I thought they made a mistake until i opened it. It was dry, chewy, and burnt.
Lastly, what made me very upset was the rice. On the phone I asked if the items come with rice and the clerk responded yes. I asked if I can get purple rice instead of white and he said no problem so I eagerly said do it.
When I finally arrive to pick it up, my bill was almost $130. I got home and saw the check and saw I was charged $5 each for 3 purple rices. I was completely shocked. I called the restaurant and asked for an explanation. The girl told me there is a charge for changing to purple rice. I said for $5???? She said yes. I said how much is purple rice separately. She responded $5…my shock continued. I said that I purchased 3 items and it is supposed to come with rice. I asked how could you charge me the same $5 for changing to purple after I spent nearly $110 on 3 items. It made no sense. All they said was sorry and there was nothing they could do. Lastly, it wasn’t just getting charged $15 for the purple rice that was the cherry on top. When we opened the box, the purple rice was extremely hard. It was so difficult to chew, my jaw hurt.
I will never spend money to the business establishment anymore. Your over priced, bland, small-portioned food represents sadness. You’ve lost the charm you once had and will never win my heart over again.
Don’t spend your money here if you want korean. Just go get kbbq and...
Read moreCame here with a party of 12 on a Saturday night with reservation. Place was pretty empty but got busy real quick.
The food was good, but wasn't the greatest. Dishes I had a chance to try were the combination tofu soup, bulgogi, bossam, and a beef and shrimp pizza bibimbap.
The tofu soup was excellent especially in the chilly December night, but the star that night was the bossam. The pork was thinly sliced and so so tender, with not too much fat. Don't over do the sauce or it'll be extremely salty. The bulgogi I found was a bit dry and the pizza bibimbap is literally what it sounds. Rice covered in cheese, ground beef, diced tomatoes, bell peppers, and a little bit of baby shrimp. The dish was very overwhelming, unless you like cheese and was overall really bland. Was expecting a regular bibimbap with sprinkles of cheese, but no, these were handfuls. The ground beef was dry and bland as well, and there were no more than three shrimps the size of my thumb nail. I would definitely advise against ordering any of the pizza bibimbaps.
The banchan (side dishes) were really good. They had a lot and ones I've never had at any other Korean restaurants ever. The baby crabs were delicious and so we're the fish cakes.
Service was good but not the best. All of the waiters looked down so it was a bit difficult to get their attention, but once you do, they're really nice. We had certain dishes of banchan refilled a couple times.
I would definitely come back to try...
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