Wendy's — Restaurant in Saint Marys

At the St. Marys Wendy's I Ordered the #12 jalapeño popper chicken sandwich with a loaded pub fries side, a chocolate frosty. There's wasn't anyone in front or behind us. The order taker was very good over the comm speaker taking the order and reading back everything perfect that we ordered. transaction and ordering was good, quick and smooth. Food not so much.

Loaded pub fries were less than lukewarm cheese was not even enough and was solidified because it wasn't to proper temperature (I pulled one fry and the entire half spoonful of solidified cold cheese came off) after that one bite there was no topping left.. might as well have gotten a normal plain cup of French fries at that point but that's not what I wanted...

the spicy jalapeño popper chicken sandwich was lukewarm and was smashed flat bun wasn't even a bun at that point. Was "flat-bread" - not good. Breading on chicken was soggy with condensation and just unpleasant.

And lastly the chocolate frosty was cold on the sides but was runny and slightly warmer in the middle and the dairy tasted as if it was on the brink of souring. I was grossed out. I was tired and didn't want to turn and complain at the Wendy's and have another 30 minute drive so I just threw the entire meal and frosty out when I got home... a few months ago it wasn't this bad.... I dunno what happened but quality at the St. Marys Wendy's is not consistently...

I usually like the Wendy's in st. Marys, normally I choose it over any of the other fast food restaurants in our area UHhhMMmm (MCDONALDS) mainly because Wendy's always got it right & Wendy's usually serves hot fresh food.. HOWEVER, these last 2 times I went to Wendy's I had awful experiences both times, first of all the woman they have running the front registers aka the dining room is way too slow to be the only person at the front register.. every single table in the place was dirty & the food was either wrong or cold on top of tha.. they were out of 2 items we ordered and paid for but she didn't know about them until she went to give them to us. It took us in all a total of around 35 minutes to place our order and get our food. Never had a experience like this at this Wendy's ever before so hopefully it was just a fluke and won't happen again. I do know it that these 2 last trips there definitely made us not want to go back again. Such a shame because wendys was literally the only fast food restaurant in our area that you could count on to get your food right and it would still be hot, now we don't even have them. I guess it was only a matter...

The food really isn't bad I work there so I know how it is and they are very careful about cross-contamination from different foods. But people are constantly yelling to get stuff they're not even supposed to. That's why I marked one star on the atmosphere. Managers are constantly on their while others are trying to get stuff done. I do recommend stopping there if you were going to get something like a chicken sandwich or a grilled chicken wrap. Breakfast, lunch and dinner so they're all good. Working on the grill sometimes I wonder if the hamburgers were all the way. I even asked management it should I cook them longer but it was always a rush so no clear answer. Also they're selling the strawberry Frosty right now so I recommend...