I really had high hopes for this drive thru. It’s conveniently on my route to work, and I’m always looking for a local place to grab coffee. I haven’t tried everything on their menu, and no food items, but I’ve gotten a number of coffee drinks so far. First the good. It’s a brand new building, very clean. The workers are always friendly and fast and try to answer any questions you may have to the best of their knowledge. Now for the not so good. In my opinion the coffee quality is average and their prices are way too high. I could excuse a higher price if the consistency was there, but I often don’t know what I’m about to get, even if I’ve ordered it before. And the reverse is true that I could also excuse the quality/consistency is the price was right. Additionally, The reward system is difficult to earn anything at, because points expire pretty quickly. The only way you can redeem your reward points is to buy frequently, which I understand is an incentive, but with the aforementioned points, I don’t see myself becoming a regular.
Edit: In reply to the owner’s comment regarding the points system being generous… I appreciate you offering to return expired points… but why not extend the expiration period all the way around? I visited today. Coffee is great. Can’t hardly go wrong with a latte. I paid $6.50 and received 3 points. By doing a little math we can see that I would have to spend about $86 in 3 months to receive 40pts/$3 off. That’s not even 50% off a coffee. 🤷🏼♀️ Now, I do see that you get 1 point for every $1.80 spent, which is $72 to reach 40 points. So everyone make sure you buy at $5.40 or at $7.20 so you’re not wasting any...
Read moreI added like 6 pictures. Our window worker who served us was pretty, tattooed and incredibly helpful and friendly! We tipped 50% because small businesses with nice folks are awesome. Had to take my yowling kitty to get dreaded vaccines today and she helped with the tension. Me, my friend and my kitty Coraline are thoroughly satisfied with the service and food. Will definitely visit again anytime we are in the area! :) thank you exit11 worker of the drivethru at 12:30 pm! We didn't plan on getting food but we saw their signs and had...
Read moreI absolutely adore my baristas at Exit 11 coffee drive thru! They make me the most awesome drinks and the prices are 111% cheaper than all the other coffee places around. AND they even offer me their sympathy when I come in crying from my old body rejecting me! How wonderful is that?!? I adore them and I hoph they put a location closer to 370 and new town Blvd. . .hint hint 🤪 I think I'm addicted to the service I receive as much as the excellent choices they offer. Go to EXIT 11 and bet me and lose I'm wrong about this exceptional...
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