UPDATE: Manager pulled up and told us that during winter hours they didn't open till 11. She took our cake order from our vehicle. Very apologetic and accommodating. So I raised it from 1 to 3 stars. However, posted hours would definitely help. Since we weren't the only ones confused.
Pretty bad when your employees are here waiting 34 minutes past, and the Manager isn't even here to open. We got here at 5 after 10 and it was an employee that told us it wasn't unlocked yet. Multiple cars tried to come thru the drive-thru. So much business lost. I I didn't have to come here, we'd of already left. Posted hours should say "open when manager...
Read moreAbsolutely horrible gave it another chance after another horrible experience and once again Slow service and bad food. Ordered the 4pc Strip basket, the toast was literally bread, not toasted at all, not even close. And to top it off. They forgot the four chicken strips. So ordered a chicken strip basket and got everything but the chicken. Not sure how you mess up the one job you have but they managed to do it. Maybe some training in counting to ten could help...
Read moreWhat a bunch of idiots! 25 mins to get food. Customer service was a big negative 10. I don't know what was worse how they were when I ordered or when I returned my food that wasn't prepared correctly. And when I asked a employee the name of another rude employee she brushed it off like I didn't say a word to her and when I asked "what your not going to tell me his name"? She replied by shaking her head no and smirking. I have never seen anything like...
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