Domino's Pizza — Restaurant in San Antonio

The two experiences I have both occurred in May. The first one, according to their site its suppose to Be contactless delivery but when my pizza got delivered I opened my door to find my driver standing in front of my door holding the pizza bag. So much for contactless delivery.

The second experience I had I was redeeming a free pizza, didn’t choose a tip option and got a phone call from the driver saying he was at the store but he wanted to know “do you want to leave a tip now and I’ll add it in or do you want to wait until I get there” I was kinda shocked. I’ve never had an experience where the person asks for a tip whether it was delivery service or at a restaurant etc. so in my mind I’m thinking to my self isn’t a tip optional and why are you calling customers about tips. Normally I tip in cash but I was just taken back that the driver had the nerve to call me and ask me about what I wanted to do about...

Not one to write reviews, but here goes. Tracker said it was ready, so I walked in to grab it. I was not rushing the guy, I was very friendly. However, he still wanted to have an attitude and be dismissive and rude. I get he was the only one there but I did not rush him, I didn’t say anything rude, and I was reassuring that there was no issue. Clearly the job had him flustered and it is too hard for him to manage on his own. That’s too bad because I always order from here and I always tip really really well because I understand how frustrating these types of jobs can be. I know it doesn’t matter much to y’all but here it is. Customer service is getting worse and worse. I’ll just go somewhere else. Cheers rude pizza guy, I won’t even...

Ordered Friday 7/12 at 8:21p. Pizza was started at 8:27p. Finished and checked at 8:37p. Nearly an hour later at 9:14p with no tracker updates we just went to the store. Where the pizza had clearly been just sitting and our name wasn’t even on the visible ready pick-up list. Missing both marinara cups we paid for. Got pizza home to realize there was pineapple on it, which was NOT on the list of ingredients we ordered. The middle was very soft like it was undercooked. The cheesy bread was so greasy it was inedible. We both got mild food poisoning the next day 7/13. Will not be back to...