Subway — Restaurant in San Bernardino

I normally get subway on different locations but this one was TERRIBLE. I ordered online for the first time ever, and also went for the first time to this location. The sandwich looks EMPTY compared to other locations, and the lady didn’t want to give my husband our order because he confused my first and middle name EVEN THO he had the screenshot with the order number. I had never complained about subway and that’s why once in a while I get one since normally is one of those stores where their items are consistently good. I understand some people doesn’t know how to work on customer service jobs, but if you don’t, just don’t do it. I hope the managers do something to improve the quality on both sandwiches and workers. This experience was not worth $21 + gas/miles/time...

The food was delicious as usual. However, the ladies working behind the counter made a horrible impression. While I was there, another customer asked for a water cup and the cashier told him there wasn't any left. She said he had to buy an actual cup. He said he didn't have enough he just wanted water. I felt so bad for him. Anyway, some time passes and another customer walks in orders whatever and I noticed they gave him a water cup. How interesting when the racist cashier told the black guy he couldn't have one...? Honestly, the whole situation left me feeling sick. How can Subway even hire people who do these things.? I wouldn't ever come back here or recommend anyone to come here, especially if your bringing your...

My partner and I made an online order, and we got there early. The guy told us that it wasn't ready and to sit down. Once it was ready, I asked for extra sauce on the side, and he made a face and rudely tossed the sauce in the counter. My bf saw and asked for another one. When he gave my bf his, he did the same thing (made a face and tossed it), and my bf told him it barely had any in the container. He then rudely said, " You want more bro". Talk about having bad customer service. It's not our fault you don't like your job. Before we left, he got another online order and was complaining that the customer ordered...