Erik's Fresh Grill — Restaurant in San Diego

This is the quintessential mixed review. First let me start with the good, this place is clean, you can look right back into the kitchen and see how clean they are working. I love that! And I really wanted to give them a five star review for that alone. The baklava was good, and one portion was plenty to share with hubby, with its diagonal preferatted line for easy sharing. Here's the however, my tab came to 40 bucks for 2 burgers with sides, one had fries the other soup, two sodas and a baklava. Ok, I was ok with that, I was so hungry when I ordered and was just happy to find a clean restaurant. The burgers were the frozen patty burgers, it's really all I should have to say, the burger looked amazing, I got the one that had avocado and chipotle on it, it was weird how little flavor the whole thing had. What a disappointment. My husband and I were so hungry we didn't even talk about it till hours later how tasteless The whole thing was. The fries were also disappointing and I haven't even tasted the soup yet. Just put it in the fridge when I got home. I think it could have been a case of not ordering right, which I did talk to the lady at the counter multiple times and she encouraged me to get the lamb gyro, but my hubby is not a fan of gyro and I didn't want to be the only one with gyro breath all the way home. But she also didn't try to steer me away from the burgers. I was suffering from a little fusion confusion too, because it was a Greek restaurant name, but the drinks were ones you find at a Mexican place and the menu was half American sandwiches, then the Greek dishes were very expensive, like 17 bucks for two shish kabobs a small portion of rice and a side salad. So, the cleanliness was good, and the owner was walking around cleaning, dressed nice, and very polite. But there was no atmosphere at all and the tables felt awkward and too close together. The bathroom also has a foul smell that seemed to come from the drain in it, I think that should be a priority to fix, a major turn off to smell that anywhere near your meal. Having said all this if you happen to be here, at this duty free plaza at the border, try it and try to order...

I ordered a salmon wrap at 11:59 am on Friday 10/20/17. At 12:35 my food wasn’t ready so I went to check up on the order. A busy lady told me that my order was next and that it’ll be another 5 minutes. I took a peek to where the orders were being prepared and they hadn’t even start it. I requested a refund of my money and they didn’t even apologize for the lousy service. Shame on the manager or owner or whoever told the cashier to refund me the money. No eye contact, no sorry we’re...

I'm a long time customer 20+ years, best greek chicken salad and best grilled chicken with mushrooms and cheese. However recently (Nov/4/21 5:30pm) I visited and purchased my favorites and quickly noticed that the taste was different :( The griled chicken taste was not as good, and the vinaigrette salad dressing was also with different taste. I hope Erik's Deli in Otay goes back to original ingredients and flavors. I rather pay more, and keep always Erik's...