El Pan Dulce Panederia — Restaurant in San Jose

I went today but when I was ready to pay I told the lady’s that I want to pay with debit not credit but she mentioned about the extra charge if I pay with debit but I tried to explain that if I was paying with debit there was not charge but she insisted to charge me 3% for the transaction I even ask her about the sign and she point it there so I went and grabbed and same if I pay with credit card there will be a 3% charge for that transaction then with a black sharpie they cover where it said that if I paid with debit or cash there is not charge then I again explain to her that in California by law they can’t charge a fee if you pay with debit card she only repeat do you want it or pay with cash I don’t want the food to be wasted so I ask her to call her boss and she was mean telling him on the phone twisting the words but I didn’t complain because of course she didn’t know about this she just kept rolling her eyes on me and being very rude 2 ham tortas $20.00 1 Orange juice $8.50 1 chocolate muffin $3.08 1 mantecada $1.81 Tax: .82 Total $34.21 3% = $ 1.03 But for everything in total $35.24 This was the total charges then I asked why that much because on Monday I went and pay with cash and the bread was almost 3 dollars and it was the same bread then I asked why the lady to remove the bread and now the charge was 2 ham tortas $20.60 1 Orange juice $8.75 Tax .82c Total $30.17 she gave me back $.82c Because of the overcharge they use two different machines one is manual and the other one is a POS but with the manual they enter the extra charge on the small machine where they have to input the amount and on the computer it add everything automatically I paid and I have my receipt and I’m sorry but I will file a report. Federal law makes surcharge fees illegal on debit card transactions. That's even if the debit card payment is processed like a credit card transaction without requiring you to enter your pin. It is illegal to surcharge debit card transactions, as major card issuers like Visa and Mastercard...

Worst mexican bread I have ever eaten. The counter workers left a lot to be desired. Did not care about social distancing. Bread had to much baking soda, so much you could taste it. Not to mention the other two breads were stale. I would rather buy it at Luckys then this place. By the way just because I did address you in Spanish did not mean I didn't understand the conversation. Be careful. Just for your reference my grand uncle had his own Mexican bakery so I have some basis for...

I went in for a couple of pastries and the owner, a kind man, when he heard I was a tourist from Italy he offered me to try a couple of typical Mexican delicacies. That day he really made my day, I loved the bread and the welcoming environment. Although I am in Europe now, I still cannot forget how amazing, caring and high quality the pastries were. I can't...