Wendy's — Restaurant in Sandy

Got my order wrong 3 times over the course of an hour. 4th time was right but paid full price for it again.

So I went over at about 9:50pm and ordered a single baconator without sauce and extra bacon in a large meal and a large chocolate frosty. They were fairly quick got my drinks right the first time, but as I was driving off I had some car problems and needed to park in the lot. After about 10 minutes I went to eat some fries and noticed they were quite cold probably normal for waiting 10 minutes, but then I noticed there were nuggets in my order and the fry was the wrong size. So I walk up to the drive through window (the lobby closed at 10) and tell him my order is wrong and he says he will bring it to me in my car. After a little while he comes out and asks what my order was again and heads back into the store.

About 40 minutes after placing my original order I walk up to the lobby window and knock until someone opens the door. I tell them again that I am still waiting for my order and that I need to leave with the people who came to help me. Right before we head out they bring it out to me and we start to drive away to get some tools. They got the fry right but they still put ketchup and mayo on it (I really dislike sauces) so we head back with tools and one of the people helping me decides he's going to see if they can get it right by placing my order again (just the sandwich part). This time they got it right. Over an hour of trouble and I got cold fries twice, three incorrect sandwiches, and paid extra all...

I would never write a review on a establishment like this and less they really needed to get the point! I am disturbed by this place again!

I previously came to this Wendy’s and was very disappointed at how dirty it was inside from the night before. I have tried to not go there the last little while and today I decided to give it a try again and was very disturbed by how old and unfresh our food was. I went back in and brought it to their attention and they grabbed New chicken tenders out of the same batch and handed them to me and asked me if they were better. I just shook my head and said I did not have time for this, I turned around and walked out because I did not want to deal with it after that. One of the manager guys stood there shaking his head and smiling as I walked away. I thought it was a very unprofessional way to handle the situation, however, I did not want to stand there and put them in their place or try to get them to think like they should be thinking as employees of that establishment. After getting home me and my wife and son started eating our grilled chicken sandwiches and nuggets and these also were completely dried out. I do not understand why this Wendy’s struggles so bad to provide the basic request of their customers. A clean environment, and if you advertise food then it should be fresh especially just after 7:30 in the evening. Shame on this franchise for allowing this bad service to continue in their establishment. Clearly, we will not...

It started as a good experience, just got back from airborne. I pushed myself to hard and got dehydrated and I needed something to drink. We went to Wendy’s and we ordered. However, when we got our drinks, I started to feel a little queasy. And then it came, as I was sitting down I felt the impending doom coming. I tried to run to the bathroom. I made it to the tile and threw up due to my dehydration.

All the workers saw me and only one, I don’t know his name came to help. The rest of them just stood there. The nice worker got me some napkins and showed me the way to the bathroom.

Then my buddies inform me that the manager walks over. He says “What happened?” Buddie - “He threw up, he’s dehydrated” Manager “where” Buddie “right there, corner of tile” Manager “was it a sandwich he was eating or the skirt he was wearing (referring to the flannel shirt tied around my waist)” Buddie “no he’s dehydrated” Manager “he’s dehydrated? Well he better f*ing drink that whole thing (referring to the drink I bought)” Buddie “well there’s a reason I bought it” Manager “well he better drink some power aid” Manager walks away saying “we should get a mop and make him clean it up”

I didn’t end up having to mop it, but it’s almost 25 minutes since this. Still has not been cleaned up, employees are just looking at it out the window. But on the bright side, we did get a free drink before all...