Burger King — Restaurant in Sanford

Only as I can't give them a sero rating. Places an order on their webapps. Per online they're open, per the app theyre open, per the app checking with the store: They're Open. Place the order pay the money, show up in 10.mimites tons store with all lights, pylon lights and drive through lights on. We're Closed. Ok, but I already placed my order: We're Closed. Thanks for all the help. Try to call to explain O need a refubd/cancellation. We dont do that, that's the app (They cancelled my roomies last week), you need to fix your times, that's not their fault either. While arguing the completely clueless tep passing off as the shift manager Assures me they have the 800 number I can call to get my money back. I ask for this number: Oh You Have to get it, it's right there. Guess what the app doesn't have..? Under the only contact us info you have ho submit questions or complaints to Digital Teams that will contact you back in 48 hours. As the weekend is coming up this means next week. Oh, but they're under state orders. News Flash, that new order kicks in Friday and its Wednesday. And the order was probably placed right at their new closing which means they are obligated to make it. I worked there a couple of decades ago and that was the rule though who knows what customer service is like thee3 days, and NOBODY, from corporate to Google or the app has their new times listed and they couldnt be bothered. Even told me to go ahead and call corporate on'em. I have, and I'm calling back, and I'm finding who the new franchisee is and Im calling them. drive further onto town and skip this unless you're feeling particularly Ghetto and miss the look of 80's construction gone to seed over a few decades of...

I roll up, order my food. Ask for spicy crispy chicken, a Bacon king, and a frozen Fanta. Apparently the machine was on defrost. A little upsetting but whatever. I guess this was the beginning. I had asked the cashier possibly Ursula "about how long does the defrost last" she replied we dont know. She could have said a half hour ten minutes. As a store it might be a good idea to atleast time it once so you wont lose money. With the reaction that I got it just felt like yall wanted to be lazy and not make it. I tried to order more food before paying at the window. I wanted more nuggets. I was frustrated at this point. I understand there might be a rule that you cant do that. She said I'd have to go around again to order more. I mean I didnt even pay for it yet. Maybe use the two windows when it is busy so you can order more food and have more time to prepare it. This is were I got upset. I handed her a 10 dollar bill and my card. She rang up my card for the total price and then asked me why I gave her 10 dollars and a card. Why did she take it if she didnt understand what was happening. Ask me before hand? I asked for a refund and then she was upset. Well if yall did what you were supposed to I wouldn't have been there. Obviously at this point I wasnt getting a survey. She reprinted my receipt instead of grabbing it from next to her and then I had to ask for my refund receipt which she grabbed from next to her. 8/20/2019 11:33:44 AM order 291148 and 291151 Employee 497310 Name Ursula. I really want to just fill out the survey and give to you guys but now I had to put it on blast as a google review. I doubt yall will even take the time to do anything about this but it...

Despite the fact that Burger King is one of the largest junk-food restaurant chains: I think most people would agree it struggles to compete with the other giants. I would not listed in my top five, not sure it would make the top 10 if it weren't for that delicious* original chicken sandwich.

This location is among the worst.

I hate saying this but it's not even that the staff is poorly trained - they're just not bright people. if the only consistent thing I can count on when I visit this spot. I'm being nice about that too. I've never been to another place that I've actually questioned whether or not management intentionally hires exclusively bottom-of-the-barrel applicants. Maybe they receive some sort of government subsidy?

This location has one of those crazy Coke machines that have a million flavors but less than 10 were selectable, and they were all "base" sodas - there was not a single flavor option available to me. They were all greyed out, out of stock. This is comparable to going into any other restaurant and being told you can have nothing but soda water or unsweetened iced tea. Sold out of everything else.

My meal was almost $9, a small combo. My fry container left me feeling cheated. They didn't even bother trying to fill it. Maybe 3/4s full of cold fries. I can't remember what the sandwich was called but it was a chicken sandwichthat is supposed to have mayo, lettuce, bacon, american cheese, tomato. The bacon was crumbs, it was missing the cheese. I considered going to the counter but decided against it after weighing my desire for cheese against my willingness to interact with somebody that probably can't read well enough to ever even see...