Panda Express — Restaurant in Sanger

About 6 months ago I went to this Panda Express here in Sanger Ca. I had ordered Orange Chicken, Kung Pao Chicken and brown steamed rice. I also requested two orders of the Spring Rolls. One order of Spring Rolls comes with two. After getting home I noticed that the young lady only gave me one order of springs rolls. I called so that they could give me a refund for one of the orders that they forgot to place in my bag. I called to advise of their mistake and to please provide me with a refund over the phone. I was refused this request and was basically forced to have to come back to the store so that they could refund me what i was owed. Now I was tired irritable from a long day and just having to drive all the way back to the restaurant was very inconsiderate of them.

today4/11/24 my wife asked if I could please go to Panda Express to pick her up some Spring Rolls. I figured a while has already passed and was hopeful that nothing of the same would happen again. I gave it another shot and there is nothing I will not do for my wife. When I got there, I ordered a medium box of Steamed Brown Rice; one medium box of Kung Pow Chicken and two orders of the Spring Rolls. This time I made sure that I received my full order. After getting home I sat down to enjoy my dinner and my wife enjoyed her Spring Rolls. Once we finished, my wife asked for the receipt. I told her it was on the kitchen counter. I could hear my wife asking me, "Where is the Pepper Steak"? Pepper Steak! I didn't order any Pepper Steak. I got charged for Pepper Steak when I never even ordered it in the first place.

There I go again, back to Panda Express to get my refund. The young lady at the register offered to give me a plate of pepper steak. I stated no, I did not want pepper steak. I wanted my refund for the erroneous charge. She then excused herself to go talk to who I assume is the manager. the Manager came back and told me that she would give me a gift card with the correct amount on it. I had to be firm in my demand to request only a refund back to my credit card that I used to pay. She stated it would take longer to get the credit then to get a gift card. I stated I already know that as I have returned other items I have purchased at other stores.

I really did not expect this to happen to me, but it happened twice. I would advise everyone to think twice about giving your business to this Panda Express here in Sanger, Ca. I will not be going back to...

Sorry I Gave a 3# Today . First time Coming here even tho I Live in Sanger. I Order a chow main, orange chicken. I asked if it was spicy cause I can't eat spicy she said no. But to Me it Was. I also got some kind meat had some vegetables like peas & other Stuff it Was kinda spicy.& Some rice. I ❤️ed the rice . But chow main needed like some beef NO Spicy some more Cabbage & I Never like Cabbage Until I Started Making it for my Husband Chinese Noodles With Chicken, snow peas, you can buy them @ Wal~mart^^^^ & carrots, broccoli, celery,cabbage. No onions he doesn't like in the noodles. Well he Went back inside because she forgot to give me the rice. Than he buys me the Orange Chicken. & It Was the Same a bit Spicy. I Know There's Some People that go there ❤️ that Spice like My Husband. But Not Me. Some Of Us Can't eat that For What ever reason. But Thank You. Service Was Fast. Nice People Clean Place. I Know the Soy sauce it's Brought from another Company. But Oh My. VERY SALTY. It's Not good to eat Salty food like sauce When Someone haves High B/P like Me But, I Had to make Chicken to put in my chow main. Like the Nice Man Said Need a Little More On the Plate 😊 Well "Thank you for your Service." " God Bless & be Safe" 😇 P.S Maybe The Restaurant should be Named "...

We get the family deal and take it home, we've done that three times. The first time it was extremely busy but they efficiently processed us through the line without making us feel like a part of a giant machine. Food was good and fresh. The second time my wife went inside, the experience was a bit bizaar. They ask her if she had cash, because here card wouldn't read. Then they ended up charging half on the card, I don't get it. Anywho, food was good and fresh. This time I was the lucky volunteer. Semi busy, they treated me in a kind human way and no funny business at the register. Again, the food was fresh and good. Sometimes I don't know what I want and I like to send people ahead of me. I like how they don't make you feel weird for doing that like some places, and get right back to you when you're ready. My favorite is sweetfire... ...oh yeah baby! I don't care for there sides at all,...