El Valle Mexican Cafe — Restaurant in Santa Fe

Went for lunch on 6/6/23 and ordered ground beef nachos and the special with cheese enchiladas. When plates were delivered, there were tons of multi-sized black chunks in the refried beans on both dinner plates. Some chunks were as large as a tic tac and others were smaller, they were a strange consistency, and would tear apart with our fingers. When we asked the waitress what they were, she went to the back and asked the cook and he said they were just burned bits of beans. I have never seen beans look like this before and I am concerned that it could be a foreign substance from the skillet or even droppings of some sort. We were both disgusted and ate very little of our food. When the waitress asked how everything turned out, we told her they need to throw those beans away because they are very unappetizing and that we did not want to eat our food because of it. She simply replied "sorry" we were not comped...

Queso is straight up out of a bag from Sam’s or someplace that is Terrible. Guacamole came out almost black, terrible. So they bought me a slice of Avocado Runny beans , had to be from a can plus watered down terrible . Cheese enchiladas tasted like string cheese wrapped in a tortilla, enchiladas. Prices way too high for the quality of food. It he atmosphere was good except when the waitress started dragging tables around and slinging chairs to put to tables together. She looked like she was having a bad morning.

We ate the food because we are paying for it. Don’t want anything for free and don’t expect to come back for another try. Pretty bummed out about the experience it’s so close to the house and was hoping it was more authentic Mexican food. And BTW this is my first ever writing a review that’s how dissatisfied we are. More authentic food right...

Walked in and decided to seat in one in the corner tables waited and Waite and no one came to even give me the menu. I finally got up and called the only lady taking care of customers. There was only 3 people including me!!! She finally came to my table and without an apology she took my drink order and asked me if i was ready to order my food, I didn't even had a menu!!! Food is great but service here sucks. I'm Hispanic and it seems they don't like us here, I have noticed that they are very chatty with other customers but with Hispanics they look like they are doing us a FAVOR serving us and with an attitude. I hope they...