Pollo Tropical — Restaurant in Santa Isabel

The food was really good but my favorite was "la ola de chocolate". A decadent hot piece of chocolate cake, vanilla ice cream topped with caramel... loved it! About the dinning room: The store was clean, the booths have signs to keep social distancing and there's antibacterial gel dispensers at the entrance. All the staff were wearing masks and were keeping the dinning room clean. The cashier was very helpful describing some menu items to me because I couldn't see them clearly (visual impairment). It was a...

Food was good but we were not welcomed to eat inside because we didn't have a "vaccination card". We had to eat outside on the curb swapping off flies, mosquitos and bugs. Meanwhile 2 employees as they were leaving told us "Buen Provecho". REALLY?? I don't think they realized how ridiculous that sounded. I wonder do the favorites inside eating (are they holding their breaths while they're eating?). 🤨. This is just a copycat of what's really coming....

They have good food with good prices located near Walmart and Wendy's in Santa Isabel Puerto Rico. They serve Puerto Rican Cuisine and some international food as well,they have wheelchair accessible entrance, ramps, and handicap parking ♿️ . They also provide bathrooms 🚻 for both male and females,they...