Came in today 10/18 around 3:45ish and were greeted by a girl who is not too happy to be at work she said in Spanish that we can take a seat wherever we’d like and didn’t even smile. We take a seat and the not so happy girl takes our order We order a michelada and a water cup with ice she then brings out a warm michelada with 1 small ice cube and I ask if we can get some ice she then says micheladas don’t come with ice 🤣 never hear of that. She then brings us a cup of ice and we order our food i asked for my tripa tacos extra well done which wasn’t done the tripa was soft. My boyfriend orders carne asada plate and then she just stares at me with a serious face that she wants the menu… she could’ve kindly asked for it I give it to her and she walks away with a bad attitude. Throughout all this I realize my cup of water is dirty from the rim and from the inside I wipe it with a napkin and clearly see it’s dirty. My boyfriends plate of food came out with no rice or beans and I’m guessing the first girl didn’t want to serve us because the other waitress ended up taking over and this second girl had piercings and was much nicer. She then asks the first waitress why it doesn’t have rice or beans and she says that we ordered it like that. we’ve been here many times and have never had issues like this. They need to hire friendlier staff it’s not my fault you don’t want...
Read moreThe atmosphere is ok, the waitresses are always nice making service 10/10.
The food is great not gonna lié it has flavor and taste. i am a huge lover of there pastor huarache and the salad bar. I love filling up my huaraches with pineapple, picó de gallo, repollo and salsa. And ordering a side of chiles toriados. I got the huaraches at least twice a week because i was obsessed. Last time i went i was very dissapointed. We are a family of 4 and me and my husband got our usual huaraches. My kids decided they wanted something else. My daughter got tacos. Meat was el pastor it was good the tortilla is the nasty probably guerrero one. What i was disapointed about was that my son ordered a mojarra. As someone Who is from guerrero with fresh seafood. I know when fish is fresh or at the least frozen thawed and cooked. This fish they served my son looked like it had been fried, saved and fried again or way overcooked. I cant guarantee that but thats what it looks like. Then they gave him this old lemon. My son still ate it because hes 10 and doesnt know better but Just my opinion. I love there al pastor, but i wont...
Read moreI recently took my family to eat at SALSA BRAVA , but unfortunately, the experience was far from comfortable. I couldn’t help but notice that the waitresses seemed under constant pressure. The owner—or whoever manages the front—spent the entire time standing at the register, staring at both customers and staff. This behavior came across as invasive and unprofessional. Additionally, I couldn't help but wonder if there's a sexist dynamic here, as I’ve never seen a male waiter in all my years living in Santa Maria.
To add to the disappointment, I was charged extra just for asking for more onions. It's shocking that such a minor request would incur an additional cost. At this rate, I wouldn’t be surprised if they started charging for the time customers spend at their tables.
To the owner: If you’re the one overseeing the operation, please consider improving your management approach. Stop pressuring your staff—it’s evident to your customers, and it creates an uncomfortable atmosphere. And to the waitresses: Don’t feel intimidated. He’s just another person, and you deserve to work in a respectful environment.
Salsa Brava, you have potential, but you need to do better. While the food was decent, the overall experience left much to be desired.
Recientemente llevé a mi familia a comer a SALSA BRAVA, pero desafortunadamente, la experiencia estuvo lejos de ser cómoda. No pude evitar notar que las camareras parecían estar bajo presión constante. El propietario, o quien esté a cargo del frente, pasó todo el tiempo parado frente a la caja registradora, mirando tanto a los clientes como al personal. Este comportamiento pareció invasivo y poco profesional. Además, no pude evitar preguntarme si hay una dinámica sexista aquí, ya que nunca he visto a un camarero en todos mis años viviendo en Santa María.
Para aumentar la decepción, me cobraron extra solo por pedir más cebollas. Es sorprendente que una solicitud tan pequeña suponga un coste adicional. A este ritmo, no me sorprendería que empezaran a cobrar por el tiempo que los clientes pasan en sus mesas.
Para el propietario: si usted es quien supervisa la operación, considere mejorar su enfoque de gestión. Deje de presionar a su personal: es evidente para sus clientes y crea una atmósfera incómoda. Y a las camareras: no se sientan intimidados. Él es simplemente una persona más y usted merece trabajar en un ambiente respetuoso.
Salsa Brava, tienes potencial, pero necesitas hacerlo mejor. Si bien la comida era decente, la experiencia en general dejó...
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