Cold Stone Creamery — Restaurant in Sartell

I don’t recall ever having a bad experience at a cold stone until today. My daughter and I went in to the sartell location to order a birthday cake for her because I was having issues ordering it online. The middle aged blonde woman working behind the counter was super rude and had a nasty attitude from the moment we stepped into the building. Not sure if she was just having a bad day or is usually like this. I was not rude or demanding with her at all. I felt very uneasy and unwelcome just being there. We will be going to the St. Cloud location...

Manager supervisors or Patrick, I was so excited to get some ice cream tonight as a special treat. It seems your ladies play with their hair like the store in StCloud does. I have only started to scoop some ice cream out of the "love it" size container and there's HAIR in it!!!! I have found 3 so far and im not even close to 1/4 of the way down. TRASH. I wonder what else they end up getting into the ice cream... gross. I'm very disappointed with your management and hygiene in your...

Teenager with the blonde highlights in his hair is really bad. Had to repeat my order to him several times (strawberry shake). The line got extremely long. He had no care in the world. Sat there talking to his friends and kept slapping the ice cream on the slab while laughing with his friends. Everyone in line was getting really irritated with him. Not good customer service. Not sure if he was high or just too relaxed. Won’t come...