Starbucks — Restaurant in Savannah

Don't have any pictures to post because I was highly disappointed I had played the Starbucks game and I won a dessert when I went to get it they didn't have what I wanted so I asked so when I get in the terminal can I just use my reward to get this lemon pound cake that I wanted he stayed at yes you sure can so instead I bought me a creme brulee caramel drink and it tastes like water I feel like I just gave in my $5 too only to be disappointed that they didn't have the dessert that I desired but how did they have the inside and not outside the terminal needless to say when I got inside the terminal and I went to get my lemon pound cake that I wanted so badly you scared my coupon and he said oh man I'm sorry but we've been having a lot of trouble with these coupons I can't give you dessert that you want you might want to call Starbucks customer service wow and I wonder why I never hardly use my app or order anything it's always such a hassle if the lines aren't too long it's...

This is specifically for the Starbucks located at GATE 10 of the airport. The wait time for such a small number of people was absolutely ridicoulous! There were like 4-5 baristas and it took 25minutes in line for me to place an order there were 7 people in total infornt me of me. Next, I ordered the new holiday drink; Sugar Cookie Almondmilk latte. Well- it was initally made incorrectly as I watched the barista use whole milk. She started over and literally steamed the almond milk and added syrup. For those that don't know it comes with 2-expresso shots and sprinkles. I asked for them and was greeted of course with a nasty attitude. Poor customer service paired with disguising taste/quality drinks IS OUTRAGEOUS! I have contacted corporate to report and requesting a refund as my flight was boarding by the time i...

Ordered through app and upon picking up order was told they have no water so not making any drink orders so the latte I ordered was not going to happen (yet were still activily taking mobile orders). I inquired where to get a refund and was told I will have to call starbucks or go to the app. Upon asking where in the app to request refund, or what number to call, I was ignored and told it was beyond their control. When suggesting they mark drinks as "sold out" in app (as several food options were, and so everyone doesnt have to hastle trying to get refunded), I was told that was beyond their control. When asked the employees name, she refused while 2 other employees were laughing. Also, within same 3 minutes i was picking up order, at least 1 other customer had same complaint...