Starbucks — Restaurant in Saybrook

Drive thru was packed so I decided to go inside, mistake #1. While I waited at the counter, I was told I would be waited on soon. They proceeded to take orders from the drive thru line and hand out orders to 5 vehicles which would have put me next at the window! Mistake #2, not leaving right then! My order was then taken for a breakfast sandwich. 2 people that ordered coffee AFTER me were given their coffees before my sandwich was even put in the microwave to warm up. Then, the ONE sauce I asked for was not even given, had to ask for it! Mistake #3! Did I mention it was 9 am and took 25 minutes...

I just have to tell you, Dezirae absolutely brightens my day every time she works! She ALWAYS greets me by name and with a smile no matter how busy it is! She is so kind & also is the only one who makes my drink exactly perfect the way I like it!!! Some of the other employees get close, but she is the only one who gets it perfect every time! Thank you so much for being awesome! I appreciate you!

Update.. a few of the morning ladies now also get my drink right and I appreciate them as well! I know y'all are busy and you are doing great! Keep up...

I ordered the caramel ribbon crunch. One was supposed to be medium and the other a large. The girl who made them made the wrong size for the large. I told her she remade the large one. She set it on the counter and said I messed up and suck at my job. I asked for extra crunch in it. She put some nasty chocolate cookie looking topping in it. I literally didn't even want to deal with it so I took my drinks I ordered and took them to my friend who they were for and apologized to her because they were...