Subway — Restaurant in Searcy

i have never made a review on here before. just left this subway about 5 minutes ago, we placed an online order and got there about 10 minutes later, then waited for about 30 minutes while one young man (chris i think) was building subs by himself while the coworker was sitting down eating, clearly watching the line build up. we let everyone go in front and order ahead of us as we sat and waited for her to get up and help him. it wasn’t until 30 minutes later she got up there and stayed standing at the register talking to herself or her hand…while he did EVERYTHING. once he finished making our subs, i grabbed our bag and pointed at her and said “you should probably start helping him” - as there is a line of people waiting behind me. my blood was boiling. it took so much for me to not say anything, as someone who has worked at subway off and on for years, your management needs to do better as to who they hire!!! this was ridiculous. shout out to that young man who continued doing his job and greeting people as they walked in. for the girl,...

Went in 2/6/24 at 7pm to get 1 sandwich. When I got there they had no bread available except wheat. I chose the wheat bread and moved on. The worker let me get my meat and cheese and put my sandwich in to toast. While my sandwich toasted for a second she got multiple online orders in a row printed out. My sandwich was done toasting and ready for toppings. She proceeded to make all of the to go orders while my sandwich just sat there waiting for two toppings to be added. I waited 15 minutes to get this sandwich. Then the worker couldn’t figure out how to let me pay. I ended up leaving with nothing after wasting 25 minutes and went across town to Race street subway and got not only the bread I wanted but exceptional customer service. This location used to be a good subway but the past year it’s gone downhill. They always have new staff and no...

Horrible Horrible Horrible service at this Subway. When I walked in there was one other customer waiting and three young people behind the counter who never looked up and acknowledged me. After five minutes I finally asked all three employees if I was invisible. They were clueless. I told them it would be a good idea to at least acknowledge that a customer was there waiting right in front of them. Or tell the customer they would be right with her. After all, there were only two customers in the store, not a crowd. The lady waiting for her order said they did the same thing when she walked in, that she had to ask for help as all three employees stood there with their arms folded. I don’t get it. Employers, please train your people on how to greet and deal with the public, especially in a restaurant setting. This was my first—-and last—visit to...