Burger King — Restaurant in Sebastian

Stopped going to BK, removed their App from my phone. Won't go here anymore, they overcharged me and neither online nor at the restaurant would refund me the overcharge. I do not trust BK anymore so will never eat here again. I ordered online on their BK App. at the 9100 Fellsmere Road in Sebastian, FL. They overcharged me though. They had a promo if you buy something for $3+ you get a wrap for free. So I bought a sandwich for $3.39. It should be 24 cents tax for a total of $3.63. However, they charged me $4. Not sure why, the itemization just show $3.39, then goes to $3.74, and added more tax, 26 cents for $4. It makes no sense, I did not get any add on. I asked at the restaurant, but the manager dismissed me right away, not allowed to ask about the app, she was rude, indifferent and dismissive, bad attitude. I tried to resolve in online on the App, but no luck. I emailed and ask for a refund, no luck. They said they would give me a $5 coupon, but it never showed up. I reinstalled the app, nothing. They lied and never made it right, and overcharged me and there is just no way to get resolution. The App overcharges, the store cannot help, the App online emails do nothing. It is frustrating. I do not think I will eat at Burger King anymore or use their App. They always make a lot of mistakes here, never get anything right. The place is filthy and the employees are not helpful. Now I need to make a complaint to my credit card to dispute the overcharge and will send to BBB. This store and the BK APP are very problematic and no one from BK seems to care. I guess I will not eat at BK...

I'm 51 year old, and I was told to leave by the 20 year old working the counter. Why, you ask? When I walked in, there were three people in front of me waiting to order and one other person waiting for their food. The ONLY person working the drive-thru, front counter, and making food was said 20 year old. I would have felt sorry for him except for the fact that he was carrying on a personal conversation on his cell phone. I could hear enough of the conversation to know that it wasn't an important call either. Note: he was working, but at a fairly leisurely pace, with his cell phone up to his ear. After 4-5 minutes of no one's order being taken (and one of the customers leaving without ordering) while all of us were whispering to each other, "Why is he on his phone??", I finally said (I'm going to quote myself and not leave anything out), "Get off your phone". The 20 year old immediately said, "Get out. I'm not serving you." I then told him, "I'm your customer, jack a**," but then decided not to fight it since I didn't want my food being spit on anyway. I left and went to the BK in Malabar and got 100% better service. Please hire some employees, pay them enough, and get rid...

I went through the drive thru tonight to pick up two Doordash orders. They had the first one out to me in about 5 minutes which was no problem, but then an obese woman who I assume was a manager came to the window with a scowl and very rudely told me I had to go wait on the other side of the building because I was "running up her drive thru timer." She did not ask me to do this, she demanded it very aggressively. Then when she eventually brought the food out to my car she still had the same mean look on her face and did not say a word to me. Just gave me a single overfilled bag and walked away. Customers are not "running up your timer." If your store metrics are poor then it's on the employees for not making the food fast enough. Regardless of all of that though, I would have had no problem with it if the manager hadn't been so rude and treated me like I was a problem for her when I was literally making money for her store by delivering their food for them. I will not be back as a delivery driver for this restaurant, nor...