Burger King — Restaurant in Sebring

I was just at the Burger King and I’ve been here before but the workers are different as so is the manager. I’ve also waited quite a while for my meal and after getting it wrong surprisingly I was served fast and still it was an issue. when I placed my order I left for couple minutes and as I reached a distance down the road I noticed my order was incorrect and I came back to get my correct order as I spoke with an employee, then I seen the manager and ask if I can get a drink for my troubles and I was given s cup for a drink and as I got my order which was half correct I was missing a large onion rings and it shows on my receipt and the employee says she did gave me one and i replied I came back with what I was given and then the manager decided to say we already gave you one which now I felt discriminated and the manager was not the one who serve me and I believe she was out back on the outside. So I’m already upset to not want to argue for no reasonable reason and I had to ask for my money back. Horrible business and one of the worst customer services I have to experience while the manager was looking at me with with a mean mug look for no reason. I’m honestly not coming back to this location, they do take long to make an order. They need a new manager and new employees the black girl that took my order did get it correct which was a classic crispy chicken sandwich and the other girl gave me a jr chicken sandwich which she was about to argue she gave me the correct order and no where on my receipt shows jr chicken sandwich. I’ve had majority of my time waisted to then have to drive go out of my way to get something to eat. The manager got no respect and quick to lie to defend someone she works with. I’m not a fan of McDonald’s and they will serve you better and faster even when you ask for the...

Dinner time with my wife. $5 Whopper Jr special x 2.

Our story begins.... place our order. Get our drinks ho to far clean table cime back, not ready, get knapkins take to table come back, not ready, go back get ketchup packs and salt, not ready. Go and shuffle around waiting. Meanwhile, Family comes in with 2 little girls, place order. I ambhovering around up near counter area, I start noticing things, food on floors, food on bench seats, table with food smears, crumbs, and stuff. Hear counter call out 2 Jr whoppers, I am 10 ft away, family with girls says it's theirs, pull tray over to them, kids make a dash for a nuggets and fry. Oh, mom realizes it's not theirs and pulls kids back. I'm not gonna take that food now. 2 minutes go buy, manager who took my order comes back up front and ask me what I would like to order. I told her I was still waiting on my order. She looks over and says "Oh, that's your order....". I nicely told her no way i was going to accept that tray of picked over food. The mother quickly says her kids did not touch anything, like i was blind and the little girl with a french fry in her mouth didnt exist. In a little huff, the manager carries tray away out of sight and made a new tray...I hope.

We have not been in this BK in a long time. With the newly opened competition in the area they should be trying alot harder and not relying on corporate ad campaigns to get them business. As both my wife and I think it will be a very very maybe never again time before we visit this establishment.

This puts a smear on all the other BK locations who do keep their stores, cleanlines, and service up to...

Went in, and place was nearly empty. The first girl to greet us disappeared as I scanned the menu, and the other two kids behind the register kept their backs to us. Decided to go through drive through because no one was anxious to wait on us after about two minutes. In drive through, girl took our order then left us sitting there. My husband finally said,”Do we pull around now?” And the girl laughed and said,”Yes, to the first window.” At the first window there was nobody. After about ten seconds, we pulled up to the second window. There was no one there either. After a bit, a girl laughed and called across the kitchen,”Sir, can you please go back to the first window?” Grumbling, my husband said,”But there was nobody there.” We reversed and backed up to the first window. After paying, my husband complained about the poor service we’d received, and instead of apologizing she said sarcastically,”Happy Easter.”

We pulled up again to get our food and my husband told the next person about the previous girl’s attitude and she said,”I’m so sorry, sir.” She was a much better representative of this business. It’s too bad she has to put up with the rest of the crew of slackers.

This was Sunday, April 21, 2019, 2:55 P.M.

Finally, the double cheeseburger was dry and only had one slice of cheese...