No stars warrant this review; I have been to this Subway Restaurant now, 3-4 times within the last year and each time have received the exact same poor service as the last.
--Ineffective Customer; each time I have gone to eat here, no employee greets anyone and the use of their aggressive tone and apathetic attitude only comes off as, "get on with it" rather than greeting all the customers that come in there with some respect and care. Other issues like misplaced sandwiches, poor handling, waiting in line to get someone else's food is not why anyone comes there on their lunch break.
--Disgusting and Dirty; each time I have been there customers have had to clean off their own table or chairs or received dirty trays that weren't cleaned off properly.
Overall this seems like a core problem with the manager or owner, not sure who the owner is but I would want to know what's actually going on here rather than letting this problem persist. In the end, I like Subway but will not return because of the on-going...
Read moreSpent 20 minutes getting one sub with only 2 customers ahead of me, my sub was toasted and sat on the counter for 15 minutes waiting on them to put veggies on it and ring me out, I understand there's a system in place for the prep line, but, I still believe one or 2 customers at a time is more effective and efficient for quality, now by the time I got my sub my way it was hard and soggy all over and no longer warm from toasting, the one girl just kept preparing and toasting subs for customers in line while the second girl, poor thing, had to do the veggies and ring people and wash her hands and replace gloves every single transaction all while taking care of the walk up window in between all of this, good quality food and good customer service was not at this location, I love subway and have yet to run into this, I was extremely dissatisfied I was here on business for a few days and will definetly not be going to this...
Read moreI placed an order thru the app, went to pick it up they did not have the order when i got there could not find it the lady said I’m over this and did not come back then the guy came over and said they don’t have it and i said well i paid for it he said i don’t know what you want me to do and walked away. They did not offer to make the order and left me standing there. They had that i don’t care attitude and had 3 people in there so not busy. I waited a few minutes and they just ignored me. I asked the girl if she was going to remedy the situation and she said i don’t know where your order is so what do you want me to do. I said i won’t be back here again. Terrible service and attitude. I did call a manager and she was going to call the owner and let him know and have him call me. Still waiting...
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