McDonald's — Restaurant in Selah

This is by far and I mean by farrr!!!! The worst establishment I've ever been inside and had to deal with. Absolutely disgusting behavior from the employees and the kids area is absolutely trashed 24/7. I used the app to order a frappe for pickup at the counter and when I arrived I waited for over 15mind this morning. Standing at the counter for over 10mins not one employee greeted me not 1 employee asked me if I needed help. I was completely ignored then when I finally said I need help canceling my order since it was still not ready on the app. They said "oh you cant because it's been sitting over here" showed me a hidden spot next to counter. I demanded a refund due to the completely inappropriate behavior from the manager! And all SHE had was pathetic excuses why they didn't greet me or say anything to me. It's only 2 of us working she said and I was literally the only customer and watched them make food for other employees while I stood at counter. I'm still in shock at how disgustingly rude I was treated here. A place where I grew up eating locally owned has now bombed and ran...

Its a McDonald's. The food is what you would expect from one. My issue is that this location is currently managing to get my order right about 20% of the time. I order a normal burger without onion. I do understand that staffing is an issue right now, but at this point it had become a joke in the household to see if the order was right. A little more QC on outgoing orders would be nice.

At this point, it feels intentional. I cannot imagine any other way one place can get an order wrong so often that doesn't involve malice. I'm lucky I request what I do out of preference. If any of my requests were the result of a food allergy, I would not be able to patronize this location.

I'm going to go ahead and edit this down a star to 1 star. At this point, there is absolutely no QA on any outgoing food. There can't be. A 3/4 full cup of almost brown carbonated water pretending to be soda that a cursory glance would have seen was not right. Luckily, the car was too dark for...

I wanted to take my kid to the new Mc.Donalds, so here we go. We only love the fries, so we always order two large.

Fries were wet, sogging wet! When I went up to the counter and showed them to the service people, they told me that I had spilled something on them. I hadn't even ordered a drink. The manager came by, put her finger in my fries, and in a monotone voice asked me if my fries had come in contact with anything, like this is a common experience at Selah Mc.Donald's and I was yet another fry soaker. Lmao.

At any other Mc.Donalds, the workers would have replaced the fries, no problemo. No big deal. I wasn't even mad about it. I've worked fast food, it's FAST food, and the workers are under a lot of pressure and fly-by orders. I do not understand the attitude, especially in Selah. It's a small town, I recognize these people and they just don't care.

Not going back. Did not expect rude service from a newly remodeled...