Dairy Queen — Restaurant in Sergeant Bluff

Wow! The DQ, in Sergeant Bluff, IA is just wonderful!!!! Krista was so friendly and accommodating! I called at 9:05 PM to see if I could get a special order ice cream blizzard cake, for unexpected company, early the next day. Krista said absolutely no problem!!!! She would make it up yet that night before she left! I was so relieved and excited! She gave me all of the flavor choices, what was in them, asked me what colors I wanted and personalize it with Congrats, Amy on top for our unexpected celebration! Krista really went above and beyond for me! It’s people like her that make it a great experience! She could have just told me what they had in the cooler and I would’ve had to take one of those. Thank you and kudos to Krista for helping me make our last minute celebration special with a customized ...

Always have a great experience but today was the best. The gal that helped us had a great smile and personality. We ordered a dipped twist cone in our order and the first thing she handed me was a twist cone not dipped. No biggie I am not a complainer and my grandson was just fine with it. We pulled around front to wait for our food. A few minutes later she walked out to the car with a dipped cone and was so apologetic. She returned shortly with our food and noticed that some ice cream had dripped on the side of my car. She apologized and suggested I clean it off soon (it was already dried). I work in retail and too often all we hear about is the negative. Very refreshing to have great service with a smile and I wanted to make sure she was...

Stopped to grab something on our way home from vacation. Stood there waiting for our food and observed a man hanging out at the counter slurping on an ice cream cone talking to workers. He eventually went behind the counter while still slurping away. The sandwiches were hot, but soggy. The fish and chicken pretty much both taste like the oil hasn't been changed in months. The fries were ok, but after asking for ketchup twice, the kid still didn't understand what I wanted. I'm not sure he was even legally old enough to be working. ...