Subway — Restaurant in Sergeant Bluff

The sandwich was AMAZING. I have never had such a delicious meal meet my tastebuds. That said: I did not appreciate the six different surgeries I ended up needing after. The war I endured from this high school kid is something I wouldn't wish on my greatest stock-market enemy. I cannot believe there are kids out there who act so outrageously. I sit here, in the Mercy hospital, using my TOES. That's right, my fingers have all been broken. This kid, while giving me that foot long, intentionally bent my hands back, causing my bones to break in such ways that the best surgeons in Iowa couldn't fix alone. Three different surgeons had to work together to piece my hands back together. I still have more surgeries to come, one in the morning, in fact. If I don't make it out of this last surgery alive, I hope that kid knows that what happened wasn't okay. I understand anger issues, and being stressed while working in the fast food industry, but there is not a single universe or situation where what happened is okay. I hope that kid's college finds this review in the future, and makes it pay for the debt on my life. So to answer the age old question: Yes. I enjoyed the food. No. I did not enjoy the pain that...

My family of 3 came here to eat on a Sunday at 5pm. There were about 8 other customers that arrived at the same time so we all lined up, some people even standing outside. There were two employees working. Eleven in-person customers stood there for 20 minutes while the staff of 2 made online orders. One online order after another came in, and they just kept making the online sandwiches. Finally the woman in front of me asked when they planned to serve the in-person customers. The employee just shrugged and said he was sorry, but policy is that they have to fill the online orders first. Everyone waiting in line groaned, and a couple of people said "so you're going to just make us stand here while you keep filling online orders?" The employee said yes, that's what they are supposed to do. Several of us just left.

Also, the other employee wasn't changing his gloves...went out and touched the beverage cooler, then made other sandwiches wearing his dirty gloves.

In-person customers should take priority over online orders...at least alternate between the two. Unbelievably bad customer service - never going back to this Subway in Sergeant...

We came in Friday June 1, 2018 at approximately 11am. The lady who took care of making our 2 foot long sandwiches (I believe it said Assist Mgr or Manager on her name badge) was extremely polite and friendly, she listened to what we said and focused on us, even though there was a line growing by the minute behind us and she was the only person working or up at the counter making sandwiches. She was very informative about the breads, etc. and answered all the silly questions that I inadvertently kept asking her. One of the best sandwiches I ever had! Everything tasted wonderfully fresh and flavorful. Thank you!

My only complaint has nothing to do with ther meal or employees... Subway needs to come into the 21st Century and offer guests free WiFi,...