Little Caesars Pizza — Restaurant in Shelby Charter Township

Logan at this location is hard to root for. I arrived at 7:10 and he was visibly annoyed I hadn’t ordered and used the portal, when requesting two hot and ready products both were out of stock, I told him I have no problem waiting. He instead tried to convince me to take two alternative items, they weren’t what I wanted but I was happy to try and make his night easier and take those. When he tried to scan those they were both expired, irritating him even further, I reiterated I have no problem waiting he begrudgingly took my order, told me it would be 10 minutes and that if one came out fresh before mine I wasn’t able to purchase those pizzas I would need to wait for the ones I ordered. I looked at him with confusion as that policy doesn’t make any sense no matter how long I try to reverse engineer that rule. When I confirmed that was fine he went in back and hung out with a handful of coworkers, my order was done and in the warmer while I watched Logan hang out in back with his buddies, another young man came from the back and rang my order out after 4 or 5 minutes of waiting on Logan. I understand young employees can be distracted and they’re socializing as they work however being annoyed with a customer who’s at your place of employment ordering one of the few items you provide is a poor experience for the customer and I’ll opt for a different...

I don’t know what happened since my last order which was not so good and trying to explain to the front counter lady how to put butter and cheese on. Crazy Bread end to end. Oh and how to make the bread lightly cooked. Igave them a 2 last time. This young lady who took my phone call and made my order was sent from heaven. She made my stuffed crust like in the 90s and even put butter and cheese on it! The stuff crust stayed together and the cheese was melted and the pizza was EXTRAORDINARY!!! She made the Crazy Bread lightly cooked with extra butter and cheese and didn’t argue with me where to put it in the oven like the counter lady did last time with me last time. She made the mostest bestest pizza to come out with the stuffed crust so EVERY SINGLE. ITEM WAS FRESH! Imagine that!! If this young lady worked here all the time and ran the store the profits would soar!!!! 26 mile and van dyke is an awful store. I thought this was gonna be next but she changed my mind. Thank you young lady for making the best pizza order ever!!!!!!!!!!!! This was on April 26th at about 8:30 pm. I hope you get some kind of recognition. If not, I’m sure...

Called twice so I could insure that I could have my food ordered and ready when I got there and no on answered. When I arrived they didn’t have any pizzas ready. So I placed my order and while waiting I asked the kid work what the store phone number was, it took him several minutes to locate a u card that had the number on it to tell me what it was. After finding out it was the same number I called, I let him know I tried calling twice on the way her and no one answered ( when I arrived there were no other customers in the store and there were at least 3 employees that I could see and the kid I spoke with was standing around at the front counter). Very disappointing service. What happened to “hot and ready”? When I worked at this same location roughly 12 years ago we always had pizzas and bread actually ready and we certainly knew our store phone number AND answered the phone...