Dunkin' — Restaurant in Sherborn

This morning I went through the drive thru at this Dunkin. The woman taking our order was very rude. I tried to order glazed munchkins for my daughter and she said we don’t have any. So then I tried a glazed donut but again she said we don’t have any. We then asked what kind of donuts do you have and she said none. After we left the drive thru I called this exact Dunkin and asked if they had any glazed donuts or munchkins and that woman replied yes we do!! This isn’t the first time we have encountered a rude miserable individual at this Dunkin. Probably won’t be going back...

I’ve been coming to this Dunkins for a while but will have to take my business elsewhere. For starters the woman working every morning has absolutely no understanding of customer service or how to treat another human with decency. Always rude, never tells you your total, and just regularly seems like she hates her life and everyone around it. They never have anything in stock, including coffee at eight in the morning, which is ridiculous. I want to give them the benefit of the doubt but it is constant. Very...

Just went in to use some gift cards my kids won today at a local event. The cashier claimed the gift cards were invalid. Well, my kids were sad so I said no worries I'll pay. The employee made me a iced chai latte that was green. Whe I questioned what it was she confirmed it was an iced chai latte. It was not and it was disgusting and had to be thrown out. Oh, and I checked the supposedly invalid gift cards online and they all have value. I will not be going to this...