Sonic Drive-In — Restaurant in Shreveport

This location is by far the worst in the area (speaking as someone who eats at Sonic a lot, so I know what the others are like).

The last time before today that I was here, I pulled in an hour before closing and ordered a combo meal. Twenty minutes later, they brought my burger and drink with no fries. The carhop said he would bring the fries right away. I pressed the red button to ask about them every fifteen minutes and was told they would be right out each time. Finally, the store closed and they stopped answering the button. I pulled up to the drive through window and honked and was told they couldn't give me the fries I had ordered an hour ago because they were closed.

Today, I placed an app order. I had trouble checking in with the app, so decided to use the red button in the stall. The staff member said my order was in the kitchen and would be right out. After waiting fifteen minutes, this process was repeated, again with the answer that the order was checked in and would be right out. After another ten minutes, this process was repeated, and AGAIN the answer was that they would check me in and start making the order. Finally had to leave, go back to work without eating, and call to demand a refund (which I am skeptical about receiving, considering the lack of attention to detail exhibited by the staff).

You could go to literally any other Sonic for a better experience. FYI, the next two worst ones are:

1. The other one on Bert Kouns a couple of miles west of this location. The last time I was there, they had to remake my Supersonic burger TWICE, including the second time when I handed the manager my ticket (which correctly displayed my order) and he said he would tend to it personally and STILL brought it out wrong.

2. The one on 70th & Pines. They routiniely mess up orders and then try and argue with the guests about whether it was right or not. I have seen fights almost break out between the manager and guests at this one.

The best one is the one on Barksdale & Jimmy Davis if you can go there. The second best is the one on Barksdale just north of the west gate to the Base. I guess I'll...

My recent experiences with this Sonic location have been very bad. Very slow service and employees who obviously hate their jobs. Last week I went and ordered a Master Blast with snickers. What I received was a Master Blast with all sorts of other ingredients in it which was not what I wanted at all. My daughter also ordered a Master Blast with a different ingredient and hers also contained a lot of mystery ingredients. It was obvious at this point that they do not clean their equipment--ever. Last night my daughter and I went again at about 9:30. We pressed the button to make an order. We were the only customers there. We waited about 5 minutes. Nothing. Then we see a female employee saunter out and head toward the storage building. About 5 minutes later she comes out (walking slowly) carrying 4 or 5 packages of cups. A male employee yells out the door "why didn't you get the whole box". At this point, no one has acknowledged our presence. It is now approaching 10:00 so I decided to call and see if they were closed, even though the website said they were opened to midnight. They hung up on me the first 5 times I called, although I could hear them talking in the background. On the 6th call, they answered and I asked what time they close. I was told midnight. I told the female employee we were ignored. She didn't apologize or ask to take my older. I then asked for the manager. She said she was new and didn't know who the manager was. She had no interest in waiting on us. Mind you, we are still at this point the only customers there! We leave and go to the Sonic on E, 70th and what a difference! Almost every parking spot was taken. The employees are running to bring orders. They are polite!! Within 5 minutes we had our order and were headed home. I am totally through with the Bert Kouns location. Although the E. 70th location is a little farther, we actually received great service and our carhop...

So around 1045 I came to sonic, pulled thru drive thru and nobody acknowledged me, so I pulled into a stall and pushed button and I heard like a flash of talking then silence but the screen said be with me shortly so I waited... And waited. Pushed button a second time and same exact thing happened. So I was patiently waiting. Then a truck pulls up next to me and they were helped right away so I moved to a stall on other side of building. I started giving the chick my order and she clicked off and screen returned bk to starting a order. I waited cause she knew I was there trying to wanting to order. But again I have to push button. Everything I asked for they didn't have or couldn't make. No milkshakes or blast or anything with ice cream because it needed to be filled up and she hadn't had chance to do it (yet the 20 minutes I was trying to order they had nothing happening one employee sat at tables outside and the girl was talking to someone in a car). Wanted a sweet tea but they've already dumped it and it's not even closing time. Absolute worst experience I've ever had at any restaurant. After I finally ordered I started to just burn off but before I could make my decision on leaving they were at my car with the food and I know they didn't have enough time to cook everything that fast so I felt like they gave us food that had been sitting out in order to have made it that fast. I didn't even get what I wanted but they got their money. Sonic seemed like a great idea as we passed by it but all this location did was make me decide to never return back and waste more of my hard...