Billy Boy Drive-Thru — Restaurant in Sioux City

Definitely a greasy spoon, but not your mom and pop type of diner…. It’s more like if you can deep fat fry it, it’s probably available here, but ordering is counter style, like fast food. From the moment we stepped in, our eyes were burning from the grease cooking everything all day. Like a light fog or haze from a fire. Nothing they can do about that, aside from some possible ventilation, but it’s something we weren’t used to, and didn’t enjoy. Food was pretty good. We got pork tenderloins that had toppings we’ve never had. Usually they put Mayo elsewhere, but here was topped like a burger, ketchup, mustard, pickles etc. we weren’t sure about that, but it turned out to be a nice combination. Fries were hot and fresh, and tasted good as well. Service could improve. Had some younger people giving the impression they’d really rather be anywhere but at work. When asking for things, it appeared they were put out to have to get what you needed or ask about it. But, again, and this type of place, you’re probably thin pickens for who’s going to work there. The dining area had been fixed up since the last time I was there more than 10 years ago. Looks a lot more modern, but we all found the chairs very uncomfortable. If you used the drive thru, you’d likely avoid some of our dissatisfaction, as you weren’t be inundated with grease burning your eyes, and you’d likely deal with only one more experienced employee. It won’t be in our list to try again any time soon, but I wouldn’t rule it out, but, I’d likely try drive thru to see how all...

I think the food was above 3 star but not quite 4. Fries and chili dogs were good. So between the quick service, the maintaining of low prices and a consistent, good taste, I can't rate the whole experience 3 star, AVERAGE so I'll go with 4, GOOD. Jeez, my review is 3 star, lol Who cares what I think?

Someone reported that the Onion Chips were overcooked and hard with no onion taste. So I skipped them and bought onion rings next door. Someone else reviewed that the "unclean ice machine" had visible mold on it, so I got a large Diet Coke next door, too. Note that I didn't see these two dings, just read about them.

You know, most restaurants reply to reviews with give us a call or, I've even seen, this isn't true! Instead, they should put, "We looked and didn't see any mold. Just in case, however, the boss emptied the ice machine and steam cleaned the whole thing 😁!" Though I sometimes wonder if some criticisms come from competitors or a fired troublemaker. Someone who has reviewed only once makes me...

Billy boys in Sioux City is horrible! Feel free to share. I have never had such horrible customer service! Everybody loves their onion chips and dip. I waited 10 minutes for them making me late for an appointment. Then they didn’t give me my dip. If you’ve ate them you know you need the dip. I couldn’t turn around so I called to let them know their mistake and so if they were cold they needed to give me new. The “manager” was horrible. Absolutely refused to do that because they gave me a tub already and not their fault! WHAT!!! I wasted gas, time and money at that establishment how is it not their fault. So I get there and they say we will call the owner to see. I waited just to have them say the owner said I had to pay for it. said she said no. So I decide to talk to the owner through Facebook messenger. She did say I could come back to replace or refund after I was over half hour away. It’s completely the worst customer service I...