Terrible service. I ordered online, a simple 3 topping lg pizza for 799. Ordering via dominos app was fine. However, I arrived at the store in 15 mins. When i got there , my order was on a screen saying it was ready to go, so i checked in with the cashier and was told it would be right out. Well 10 mins later still no pizza and again i asked and was told sorry but itll be a couple more minutes . Finally after another 10 mins . I asked again , mind you they have 13 employees making , cutting, and boxing food. Well come to find out someone had put my pizza on top of a pizza oven , not even in the heating area where finished orders are placed. Finally 30 mins after arriving at the store, my pizza was handed to me, and all his one employee could say was, "sorry , did you want a free bottle of soda?". I said " No, all I wanted was my pizza and hot". Unfortunately i was very disappointed, I will just stay with Pappa Ginos, better deals all the time and at least your pizza is done when they say it will be, not keep lying to you. If i didnt pay ahead i would have just left it right there. Never again Dominos , you all need training. I would give...
Read moreOrdered 4 pizza's, one was gluten free crust. Ordered online, called to add a request since online ordering doesn't have an area to add a comment on your order. Called, waited on hold for over 5 minutes to request to cook gluten free crust "light". Picked up pizzas. All pizzas fine except for very brown, dark gluten free crust pizza. Also ordered garlic and spinach on gluten free crust pizza. Counted 8 "shredded pieces" of spinach on pizza with half of the slices without any spinach at all. I don't think that spinach is that expensive. I think asking for at least one leaf of spinach on each slice is not asking for much. Will need to research another pizza place for...
Read moreI ordered a large amount of pizzas for a school event in Swansea on June 2nd. I ordered this online a day prior. My order was over 30 minutes late, and I had to call twice to confirm that the order was on its way to being delivered. During my calls to the employee, I was told that "I should come down here and make the pizzas myself if I want them on time." I told the employee, at the very least, that I should have been alerted to the fact that the pizzas would be late. Once I received the pizzas, I noticed that they were not cut thoroughly and I had to cut each piece myself as I delivered them to the students. I will never go to Domino's in...
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