Update: my wife reached out to the owner on facebook, they responded and returned our money. The food we got was pretty good.
I was at their new indianapolis location, they do not have information on their google so i am writing on here. First off, the employees were not wearing a mask while preparing food. They had a promotion of facebook, of buy one get one half off. So we drove about 30 min to their indy location to try it. We ordered a piƱa colada, 2 milkshakes, a mangonada and 2 chicharrones preparados. They gave us a drink holder but the drinks did not fit right so one of the spilled and the employee said āhe spilled it!ā Really annoyed. They didnt even move out of the area to clean it, we cleaned it up with random napkins they had, didnāt offer to make us a new one, we didnt even refuse fo pay for it. We paid and left, looking at the receipt we saw they over charged us $3.99 and we told them the lady had a nasty attitude and said her machine wasnāt wrong and she would not give me my money back. With the spilled drink, the over charge was $9. My wife messaged them on facebook, so weāll see how it goes. It was overall an unpleasant experience and i will not...
Ā Ā Ā Read moreFood is good but the staff makes it horribleā¦.they pick and choose who they want to greetā¦..Iāve witnessed it myself going in with my husband and withoutā¦customers coming in men and older women being greeted friendly but if youāre young and a female watch out to be ignoredā¦.especially from that young female staff who works thereā¦.older lady is rude as wellā¦.i see so many bad comments about them 2ā¦.hopefully owner finds himself...
Ā Ā Ā Read moreThe food is good. They need to hire more people because they two ladies that are hey are very slow. I don't like the system that they use to keep the "line moving." They made these type of number cards that always get mixed up. So you end up letting people go ahead of you. The restaurant tables and the customer counter are always very dirty. You do need a lot of patience because you will spend at least 30 mins waiting to...
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