Bangkok on 9 — Restaurant in South Carolina

When I choose to exert the effort to rate a restaurant.. several factors come to mind: SERVICE: Our entrance was odd bc the first part of the restaurant was closed for service and the initial thought was: 'they must be closed'. The walk in wow factor and the restaurant ambiance was blunted by this confusion.. though our waitress was pleasant enough. She just was not attentive, and not very bright. She forgot the silverware and she didn't know how to light the tealight on our table. Poor girl didn't think to bring the salad before the meal. (She did bring my soup but the salad for my friend was MIA). She disappeared for about 20 minutes and I thought maybe she forgot us... but she sadly did find her way back to us. I think she may have been new, which would explain a lot, so this part may be user dependent with the 'depending' aspect being on your server. So this is not the most important issue. On a good note, the parking is plentiful with space in the front, side, and back of the restaurant. PRICE: The menu has one price and the bill had another price. Apparently, the menus were due for an update. Too bad, bc this should not have been the case. They explained we could have scanned a bar code on the back of the menu for updated prices on items, but really this is a little deceiving. I was surprised about this bc the prices were probably 20% higher than the menu prices AND the menu was not a bargain to begin with... The friend ordered a tea for $3. All in all, I wasn't thrilled with this part of my experience. This leads us to the most important aspect of my dining experience.. The FOOD: Well, what can I say? The food was mediocre at best. I started my meal with the Tom Yum soup. The liquid was a litle oil, and a little tomato paste as the base, but no notes of lime as I am used to. No spring onions just thinly sliced white onions like what you get the local supermarket. The seasoning had mild remnants of what a Tom Yum seafood soup should taste like with a shrimp, a scallop, and a piece of tentacle, but something in the flavor base was missing and I am not sure what... Next, I had a vegetable stir fry with chicken. I was not offered a choice of spice level, as I normally get asked when visiting 'another' Thai restaurant.The meal came to the table rather blah, and the sauce was watery with a salty flavor and not much umami for flavor. Another small tidbit of my unhappiness is that they did not have lemon slices in the restaurant for my water and garnished it with a lime. For this I gave an A for effort but a D- for the water. I was rather saddened, and instantly wished I was at my old Thai seafood haunt, of which will currently remain nameless so as not to confuse the situation.

OVERALL RATING: 3 stars/out of 5 I probably will not return to this restaurant. It isn't terrible. Rather, it was just plain boring. In...

They have a nice atmosphere inside, but you can tell they're opposed to spending any money on the place to fix any defects.

About the food: it is nothing to go out of your way for.

The egg rolls were supposed to have meat in them, but even after dissecting them, I could find none.

I had a Japanese entree. It didn't have nearly enough chicken, and most of the veggies were too hard. I didn't like the flavor at all either.

It came with a salad which was unremarkable. Just iceburg lettuce with a bunch of shredded carrots on top and drowning in dressing.

Our other dish, the Pad Thai was good.

I have gotten food from here previously which I liked better than tonight's dine in meal. I may have to give them a 3rd try so I can see if I can upgrade the food to 4 stars.

Our server was excellent. She was quite capable at describing the dishes and helping with suggestions. Very friendly too.

However, I probably would not dine in again. They have you scan a QR code and look thru the menu on your phone due to the menu being outdated. It diminished the experience. (and you can see what I mean when I said, "they are opposed to spending money to fix...

This place is not what I remember from several years ago. The Bangkok on the east side was always superb. The staff was always on their toes, professional and attentative. The food was always delicious! We went to the Boiling Springs restaurant several times after they opened and they were great also. At our last recent visit, we were so disappointed. It took way too long to take drink orders. Half of our meals were missing items. I felt bad for running our waitress to death but if the orders were correct, it would have not been necessary. I asked 3 times for my salad which comes with the meal which never came. Before leaving, I asked for a few extra shrimp sauces to go with our left overs. I was told extra shrimp sauces were $3.00 a piece or we could buy a bottle for $5.00. How crazy!!!! I convinced the waitress to trade me shrimp sauce for my salad I never received. I hate to give this place a bad rating but after my recent experience, I have no choice. Please get things back in order so I can have the awesome visit I...