Burger King — Restaurant in South Carolina

This BK started off poorly because I was there at 6:50 a.m. and they opened at 7:00 a.m. due to it being New Year's Eve, but that wasn't the issue. The issue was as I approached to go in the door was still locked at 7:00 a.m. sharp, and I had to walk around to the front of Spinx to get into the restaurant on a bitter cold morning. If that wasn't enough, in order to access the restaurant itself I had to squeeze between a trash receptacle and a lottery booth so that I could order my food(photo posted). Now, the shift supervisor asked if I took a picture, and I said, "Yes, I do Google reviews." Therefore, she was aware that they were being reviewed. I ordered at 7:07 a.m. and I received my food at 7:17 a.m., so fast food seems like a foreign concept because I only ordered the two for four dollars ham, egg, and cheese croissants. The food itself was pretty tasty to me, but my fiance said that her croissant was dry around the edges. The prep area was very clean which I value highly, and that's the main reason they get three stars because without it they would have received two only. The inside part of the restaurant had at least three wet floor signs on a floor that was not wet. I assume that it was left there from the night before. The self-serve fountain could have been wiped cleaner as well. Also, the shift supervisor told the gentleman in front of me Happy New Year's and said nothing of the sort to me. What's crazy about that to me is that she knew I was reviewing her and she seemed to ignore me all the more! Overall, this was an average to...

Shii service and embarrassing staff.

Went through the drive thru this afternoon, my wife was friendly , the cashier was not , asked us to pull up so we did. They brought us the wrong food, not a problem, we just asked for the right order in return for the bag we had, cashier (I believe she was also a manager because she had on a different shirt.) yelled at another employee in front of everyone, then proceeded to be rude to my wife and have a nasty tone, she didn’t apologize and told her to move up again. I told her she was being rude and I asked for a refund. she then proceeded to yell back and forth with me in the parking lot until I got out my car to get the refund, then her tone seemed to change. I received my refund and will be happy to not return. What makes it worse is that I saw her hand the same bag of wrong food that my wife had touched to the next customer out the window. I told the customers at the window that it was the same bag and she yelled out the window “don’t listen to her”. Embarrassing staff, Embarrassing service, disgusting...

Stood at the counter for 10 minutes waiting on someone to take my order. The girl working looked directly at me atleast 7 times and ignored me. A Mexican guy walks in and she immediately takes his order first and ignores me. The next time I went it was 10:30pm and I stood at the counter and waited, after about 5 minutes I was told the dining room was closed, only to walk outside and check the hours and it said the dining room didn't close until 12 just like the drive thru 7 days a week. I have been treated unfairly multiple times at this location by employees and they have lied to me just so they didn't have to stop playing on there phones and doing nothing. Heaven forbid if you walk in and there slow, because they will cop an attitude since they actually have to get up and do what you guys pay them to do. Very sad that corporate is never there to question staff and management why you're getting these bad reviews and why nobody faces punishment because it happens day in...