Waffle House — Restaurant in South Carolina

Well..I have already eaten my food but it was delicious. I wish I would have to show you. I don't normally go to waffle house but if I do I will if LIZ is working. She is very clean, changes her gloves when needed as she is preparing and cooking food and she has great customer service. I don't know of other shifts but only speaking for when I have been. This is my 2nd visit to this location and when I saw her through the windows I felt good knowing my food would be delicious and plated nicely. I don't know who her manager is but she needs gifts or a raise. The 1st time she was by herself and the relief was late. Not sure if they showed. Tonight was the same, her relief never showed while I was there so the person was very much late or was a no show. I know good help is hard to find so and nowadays help period is hard to find so it's important to take care of the employees that do show up. I don't know her personally but her work ethic is phenomenal. She cuts no corners and does it right each time. I would like to believe she delivers that at all times but if she doesn't for the times I have not been there, I am grateful she is great when I have dropped in for food. I am particular about my food and where I choose to eat. As a female I observe the little things that matter to me. If no one tells you LIZ, your service is appreciated so thank you again and...

This place is filthy. I don't think the small fridge at the end of the counter has ever been cleaned.

While I was there was a person who seemed to be intoxicated or possibly mentally ill was sitting in the corner talking very loudly to himself and nodding into his food. He was falling asleep and then would jerk himself awake and start carrying on a conversation with no one again. I thought maybe the staff was afraid to deal with him... Until the waitress went to the table and have him a kiss with his refill. Apparently this man who was visibly inebriated and making everyone nearby uncomfortable was a special guest of our waitress.

The cook who delivered my food was really nice and the food was fine. The cook had to bring it to us because the waitress was standing just outside the front door smoking and talking to some people who came by to see her. I know this because these people never came inside.

I don't expect 5 star service at Waffle House after midnight but the waitress wasn't even trying. When I mentioned all of these things to the cook he acted like all of this was...

I've been to this WH times before and the service was good, but yesterday 6/2/23 was the worst service I've received from the 1st shift crew. I was able to place my To-Go order over the phone after being hung up on 3 three times by someone who was barely audible and them not answering the first few times I tried calling. The second person who actually took my order, which was around 12:20pm, got my number and name for pick up. We headed there at 12:50 and showed up a bit past 1pm and they did not have our food ready. The lady claims to have tried calling me back "because she didn't know what we ordered". I had no missed calls from this WH. It only took them 8 minutes after we showed up to make our food, but that is not the point of calling in an order. The food was great in the end, but after an experience like that really puts a toll on your day. Definitely not coming back. We spent $37(?????) on a Philly cheese steak hashbrown bowl and an all star...