I just recently relocated due to new employment and moved into the The Pierre Building (next door). I had friends over for the first time. We came here and were faced with an extremely condescending and rude server. We presented ID, and after many dirty looks and scoffs at us and our IDs, it seemed that she assumed we were underage attempting to use fraudulent ID. If this is an issue with the establishment, I would suggest purchasing an ID scanner in the future to avoid suspicion. I completely understand being cautious not to serve to underage customers (I have been a server myself in the past)- nonetheless, there was no reason to make paying customers visiting a local business highly uncomfortable and treat them as if they were lesser than. We proceeded to order drinks and it was one snarky comment and dirty look after the next. We are polite, hard-working, and friendly young adults and were absolutely baffled at the way we were treated. It got to a point that I was anxious to even ask questions about the menu because I was condescended every single time I spoke. We each made payment and she basically announced to the entire establishment that our cards “authorized” and acted as if this was a surprise to her. She forgot to hand over my friends drink from behind the bar and when he politely asked for his drink she turned to another server and bluntly began to ridicule us. She ruined the entire experience. We sat outside highly uncomfortable and I am mortified my visiting friends had to be faced with such behavior. I have genuinely never been treated so poorly for no apparent reason in any establishment I have ever visited. I was looking forward to visiting Grapevine more frequently for morning coffee and weekend drinks, but I will never be giving them my business again. I pray that she finds peace and kindness...
Read moreWe came here on a Sunday morning around 9:30. There was only one person at the bar serving everyone. He served everyone in order and acknowledged us as soon as he saw us . The beer and wine selections were excellent, just based on how many I saw. I don't even drink alcohol.O_o The establishment opens at 8 am only because they serve coffee and muffins. I had the ham and cheese croissant and it was absolutely delicious. It was a flaky, crusty, hot pastry with amazing flavor. I'm glad I didn't skimp on this place.
This wine bar is in a prime location right in front of the pedestrian entrance to the river.
My only suggestion is to hire another bar attendant to deal with the breakfast/coffee orders, and have one at the register /for clean up.
The ambiance was comfortable and the place offered a lot of social games and plenty of seating. I enjoyed my visit here and look forward to coming back with more family...
Read moreI’ve been to Grapevine in Rock Hill, right by the Pump House, multiple times now, and I can’t believe I haven’t written a review until now—this is way overdue!
Let me start by saying the wine selection here is absolutely top-notch. Whether you’re a casual wine drinker or a serious connoisseur, you’ll find something that speaks to your taste buds. They’ve curated an incredible variety, and I’ve discovered some personal favorites here.
The customer service, though, has been hit or miss for me. It’s fine—nothing terrible—but it doesn’t quite match the vibe that the wine sets. If they could elevate that a bit, this place would truly shine.
Still, I keep coming back for the wine and the cozy atmosphere. It’s a great spot to unwind, and I’m glad to finally give it the praise it deserves. If you haven’t been, grab a...
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