It is always a good day when I can get a #4 at my favorite sandwich place, a place I have been going to over the years since the 1980s. I live out-of-state and don't get eat here often. So, in November 2021, I was disappointed when they were closed because of staffing. In July 2022, I returned and was relieved to find them open. While prices of the sandwiches are getting higher and higher, the quality of the sandwiches and the total dining experience had gotten lower and lower at my last visit.
Key ingredients such as red vinegar were missing, bread was toasted far too in advance making that delicious bread nothing more than a big pile of crumbs. Also, can't we have the option of not having the bread toasted? Weak offerings of that delicious home-made pasta and macaroni salads. The worst of all was the sweet tea that was so sweet it was as if I was drinking a bottle of syrup. Isn't there usually unsweetened tea available as well? Not on this occasion.
Staff seems unsure what to do unless the grown up behind the counter is constantly telling them what to do. High schoolers too young to drive are filling the positions once held by self-sufficient and mature workers.
Usually, my dining experience at Sub Station II in Taylors is a 5 out of 5. November 2021 got a zero since the place couldn't be properly staffed. July gets a 3 which is a shame considering how I live for the #4. I hope that in the future the doors can remain open and the Taylors store can return to it's proper form.
If you're going to charge top dollar, shouldn't the customer get what they...
Read moreMy review for this place is to watch how they fix your food. This lady coughed in her hand, put on clean gloves and proceeded to get my bread out of the oven to prepare my sandwich and I ask her. Can you let the other lady make my food, and she asked me why I said ma’am you just coughing your hand, put gloves on and then try to make my food so the other lady came over which was the manager she was asking me what was wrong and ask her can she throw my food away first of all manager shouldn’t ask you why what’s wrong why do you want me to throw it away? A customer is always right, so don’t please don’t argue with me because I will let everybody know y’all eating a cough, bugger up sandwich Anyway, the lady called them on her hand and the manager came over and I asked her to throw her sandwich away, she threw the sandwich away. Then she asked me why and I told her your employer called her hand and put clean gloves on so the lady was upset which I can care less . I walk back-and-forth, coughing and still like nose, running and still touching her nose, coughing in her hands and sitting back behind the counter I mean, this place is just so disgusting. That manager needs to be fired along with the lady that coughed her hand cause they’re not sanitary in there you really don’t know what...
Read moreI went to substation at almost 8:00 p.m. on Saturday September 4th. I walked in because the door was unlocked and their lights were on and they had a customer inside that they were serving. I started to walk toward the bathroom. I thought I'd wash my hands while they were serving this customer. The blonde female behind the counter got an attitude with me and said excuse me we are closed! She said it really hateful and rude. I thought to myself why are people like this? I want to ask her why are you this way? She's like the second person that got a bad attitude with me in one day. The second person that is supposed to be professional. Unless she thinks she's not supposed to be professional at her job. You should have heard the tone of her voice and the way her facial expression looked when she was looking at me, or the way she cut her eyes at me. Oh I get it, maybe it's because I'm wearing a regular t-shirt and shorts and flip flops and I'm not dressed up nicely. I also have a hat on. I just can't figure it out, second person today. I took a picture. I always have a very pleasant and sweet attitude. Even when she was so hateful to me I still think her, saying okay thank you have a nice day. I don't know what it is, I don't get it. Maybe when people see me they see a nobody that...
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