The Clock — Restaurant in South Carolina

Since, I could not speak with the manager, as I have called several times already to leave a complaint, I will just leave it here. First, you have a phone service to order through and no one is responding. Per your employee “y’all are short staffed”. Secondly, I arrived at the restaurant this morning around 9:57am. At that point it was only two other cars ahead of me. My order was taken promptly. However, the rest is a mess. I waited for 33 minutes before even having someone come to the window. I had to blow my horn to get someone to the window. One of the cooks, who I witnessed arriving at approximately 10:00 am, comes to the window to assist me. At that point I am furious. I didn’t know if they didn’t realize or had forgotten that I was at the window. The cook asked me what did I order and I told him, the Clock special. By the way, the clock special consists of grits, eggs, toast and bacon. That’s it. The cook proceeds to tell me that they are short-staffed and that is why I’ve had to wait. I’ve been to clock plenty of times before and have had to wait, but never this long. If I hadn’t blew my horn, I would probably still be sitting there. No one even came to the window to greet me, take my money, let me know anything. That is POOR customer service! This restaurant is poorly managed as well. As a manager/owner, when you are short staffed, you must pick up the slack. 33 minutes. I am not one to complain, but that whole experience was ridiculous! Listen, no one even came to the window to say ANYTHING!!! This is why people go to Chick-Fil-A, Quik Trip, Target because the customer service is better! Step your game up! Even if you are a small business, a mom and pop shop, you should still have some sense of excellency about your business, about your employees. I will not be returning to this restaurant again. I try my hardest to support small, local business but today’s experience was highly unacceptable. And let me clarify this, I’ve been to Clock plenty of times and have not been impressed with their service or their food. I would let those things slide. But today, was the tipping point for me. That was ridiculous. Also, if you realize that you’re that short-staffed that you can’t serve a certain amount of people, well just the same as y’all are not answering the phone to take orders, shut down the...

The breakfast special is so good and a great price!! I order it almost every morning...You must try their Meat and veggies on Sunday's. Open until 3pm! Their Chicken fingers are awesome. Freshly cooked to order. (Real chicken) so good. Perfectly seasoned. The mac n cheese is heaven. So good. The turkey n dressing is really good. I don't like sugar in my Cornbread dressing but it's ok to eat every once in awhile here. I wish they had the option of choosing if you want regular or sweet dressing. The turkey n gravy is so good. It's like eating Thanksgiving every Sunday with mash potatoes, greenbeans, other sides available. Sunday Meals come with sweet tea/soda. It was $9.99 but I believe it has went up since the price of food. But you still can't beat this Sunday meal. Homemade country cooking at its finest. The fried pork chops are really good as well. Very tender your choice of white or brown gravy! It comes with white gravy; There's a whole list of great meats and veggies to choose from on the Sunday's menu. There's also Banana 🍌 pudding for dessert and its soooo delicious. I 💙 this place. I have been coming here for 16 years and counting. My father and friends enjoy meeting up and eating every Saturday mornings and Sunday's menu after church! Give them a try! Sunday's are busy 4them but they have great service and they will have you seated n taken care of in no time. Be patient with them & Enjoy 😉! Leave them a review. Snap a photo to show what you picked to eat off of the menu. Customer service is always amazing! Be patient & kind to ur waitress you will get served during busy Sunday rush! Don't 4get to tip your waitress! They work hard to us! It's not...

My fiance, daughter, and I came down from Atlanta Georgia to visit family in South Carolina and we thought we would try this place out... lets just say we WONT be back... Food wasn't all that good. I ordered onion rings and they tasted like they weren't fresh at all, my fiance grabbed one and it had black stuff in it, not sure what it was. They were nasty. The rest of the food was okay but not like I wanna eat it again. Our waitress at first was nice but after we all ordered our food, she never came back to check on us, we had to stand up and go to the front and wave someone down to get refills on our drinks. We were seated up close to the front and over heard another waitress talking to customers who came in for the 2nd time and she was complaining to them about how they came in and did not leave her a tip the last time they were in there and then ran to another waitress talking about the customers. So then, we get ready to leave and go to the registers to pay. The waitress who checked us out asked if we were going to leave her a tip? First of all, who ask if someone is going to leave you a tip? I did not know waitresses can ask about getting a tip? I looked at her and said "Well because you never came and checked on us and we had to get up and wave down someone to get what we needed, no we are not going to leave a tip." Then she got mad and threw our receipt down and had someone else give me a pen. As I was signing the paper I heard her walk over to another waitress and was talking about us not leaving a tip.. this has by far been the worse service we ever have gotten at...