Lao and Thai Spicy Noodle — Restaurant in South Elgin

After ordering our dinner for delivery, there were three different delays with the delivery service the restaurant contracts with. It initially confirmed after we ordered our dinner that it would be to our home in 35 to 40 minutes. After I viewed the third delay which would have guaranteed our food would be at least 90 minutes late, I called the restaurant to complain and told them that we are not willing to wait for the driver, Who was still 20 minutes away from the restaurant, to pick up and deliver our food unless it was fresh as the Manager told me the food had been prepared in containers and waiting for the driver for over 30 minutes already. I explained to them that I was not willing to wait 90 minutes past the time we expected the food to be here as the food would have been sitting in containers at the restaurant for well over an hour before the driver even picked the food up to start the delivery. He told me that it was my problem and he was not going to cancel the order or make fresh food for us and he said “I’m not going to just throw the food out the window and take a loss this is your problem.” After I told him that that was completely unprofessional and unfair, he got more aggressive with me and took a very nasty tone. The level of incompetency and horrible customer service is absurd. We heard that the food was very mediocre to begin with but they are local so we ordered in a pinch. The conversation escalated and he swore at me a few times. I would absolutely not go to this restaurant or order from them ever. I would give them -2 stars if I could. The ironic thing is, it probably cost them less than $10 to make our dinner which retails did over $60. He was so rude, ignorant and cheap but I was able to cancel through Uber eats and get a full refund and this resulted in him actually having to throw the food out the window and taking the loss. Sweet satisfaction in that. What a miserable manager and a miserable place. Don’t ever eat or order from this...

Just moved to South Elgin from Batavia and have been to all the best Thai places in Chicago and more I’m confident. I lived in Hawaii along many Asians for over 10 years so feel I know what’s up. Tried this randomly by searching online and went for it. Was glad to see lot of local Asians eating there that’s always a good sign. Hearing someone order papaya salad was also a good sign. It’s a Thai staple and many places that claim to be Thai don’t offer that dish and very lame to me at least.

I ordered pad se ew with tofu medium spicy which is my test to see since have eaten this dish all over the world in different Thai restaurants literally. I ordered a papaya salad of course Thai style not Lao style which is morea fishy…they asked how hot I wanted on scale of 1-10. I said 5 and normally can easily handle medium spicy. This was very spicy really so would order a 3 next time. It was really good though and suffered through it. 😰😰😰😜 Pad Se Ew was with really nice too a bit oily and not the best I’ve eaten, but good. Tofu was a bit too fried and hard for my liking and just not a fried tofu fan, but good overall. I had the Pad Thai as well and not bad…not my favorite place for that one for sure so I would avoid it there personally and opt for something else. Their Pad Se Ew 100% more tasty. It was a bit dry and again fried tofu so just not a fan. Worth going for sure very authentic and if you want spicy auntie cooking definitely won’t hold back the heat! 🔥🔥 🔥 Cucumber salad was more lettuce than cucumber so would a sour that personally too. Had much better personally at other Thai restaurants, but also appreciate the differences too. Tom Yum soup super yummy! 🍜

Very friendly staff too and great service which means more than anything usually for me. I always say I would rather go somewhere with amazing kind service and decent food over horrible service and...

This is, by far, my favorite resturant in the Suburban Area. They really deserve awards for authenticity, customer service, and quality of food. I highly recommend this place, if you love delicious food. Not only is their food amazing and the staff is aimed on pleasing customers, the environment is business casual - great for any party, whether it's a quick bite, anniversary celebration, or more formal affair (see their pictures).

If you like Thai food and have never had Laotian food, don't be hesitant! The taste is similar since the country is next door, but let me tell you... The food is out-of-this-world. I recommend the Lap or Nam Khao (two very popular dishes) or the Laos Sausage. The Lap and Laos Sausage come with sticky rice. My wife recommends the Red or Green Curry (red is better!) or the Pad Lao (not the Pad Thai!). And if you're a traditionalist, you're going to want to try the Pho or the Drunken Noodle. Lastly, do not leave without trying their Spring Rolls (the kind made with rice paper). The dipping sauce, served with crushed peanuts, is pretty darn good.

There are, of course, other hidden gems in their menu, put together by generations of secret family recipes. You will not be disappointed in Lao and Thai...