My first visit to this location was through the drive-thru. I arrived at approximately 6:30 a.m. and found only one car ahead of me. As soon as it was my turn, the attendant promptly took my order. I kept it simple with a black coffee and a sandwich. The payment process was swift, and I received my order without delay.
The coffee was excellent, though it's hard to mess up a black coffee. It had the perfect flavor and temperature. As for the sandwich, it met my expectations precisely – everything was correct and as I had ordered.
Overall, I had a pleasant experience. The girl at the drive-thru window was efficient and courteous, making the whole process smoother. I appreciate her excellent service.
However, I did notice that the parking lot's entrance and exit are a little peculiar and might need some improvement. It wasn't a significant issue, but it caught my attention.
In conclusion, my first time at this location was positive. The quick service, delicious coffee, and accurate order made for a satisfying visit. I look forward to returning in the future, and I want to thank the staff once again for their...
Read moreCame here this morning around 7:30. Ordered some food and iced coffees. We kindly asked the woman at the drive through what kind of wake up wraps we could order. (Wanted to know what we could put in them as the menu doesnt say) She replied, “We have them all.” No help there. She then sighed very loudly. So we asked more specifically what proteins they offered. She replied in a nasty attitude what they had. Really disappointed as we havent had an interaction like this at this location before. Maybe she was having a bad day, but horrible customer service. Also, when we got the window, she took her mask off to do the transaction. Not sure why she needed to do that. Definitely not...
Read moreNever going again to this Dunkin. They have messed up simple sandwich orders numerous times and today was last straw. Made me wrong sandwich, ok not a big deal so I drove back to get it corrected. The manager ended up remaking my food, didn't toast the bagel, barely heated the sausage, and looked like they threw it all in the same wrapper and bag I brought back in. There's way too many Dunkin Donuts that I can go to, to have to deal with such horrible service. I will say the coffee I got was good but I didn't get anything fancy just simple medium coffee with cream and sugar. So maybe if that's all you're going to get go for it, which is why I gave it 2 stars...
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