$20 for inedible food & rudest service Iāve ever received at any restaurant. The lady who was working last night has absolutely no people skills & should not be working with the public at all. To make things worse, I ordered my food to go because as a truck driver I had just worked almost 14 hours so I was hungry & exhausted. After getting back to my truck & taking my boots off I didnāt have the energy to walk back in to ask for a refund otherwise I would have. My dinner bread was so burnt & rock hard I almost broke a tooth biting into it. I had ordered the Chicken Teriyaki Stir Fry & the chicken was frozen in the middle & the rice was so stale it tasted like it was a week old. The only thing that I was able to eat was the small salad & even that was kinda gross, the lettuce leaves were turning brown around the edges. I was too hungry to sleep so I ate the salad just so I could sleep. Iāve been a regular customer here for over 2 years but I will never waist my money here again. Plus the lady working last night was so rude for absolutely no reason that if I was the owner or manager I...
Ā Ā Ā Read moreI've been driving trucks for 35 years and have been to the Alamo truck stop many times over the years, I've been here since yesterday morning and have been standing in the almost empty restaurant twice now waiting for someone to come take me to a seat, today there was 3 people who were eating and I was talking to another driver while the waitress Leah was preparing a to go order before she came to take care of the driver who was paying his tab, as she got to the register another guy showed up and she told him that I was before him and after she was done with the register and me she will get to him but he's going to have to wait. Well I don't know what it was about her attitude or my grumpy nature but I thought she should have just told us to take a seat in one of the several empty tables. (Still looks like a covid Cafe BTW) anyway I used to like this truck stop years ago but it's looking like a dying business today. Filthy bathrooms also. Have a great day. If you're a truck driver do yourself a favor and stop somewhere else. There's no good services at this run down...
Ā Ā Ā Read moreOn April 27th, I visited the Iron Skillet restaurant at the Petro in Sparks, NV, for the third consecutive day. Each visit (Friday lunch, Saturday and Sunday breakfast) was marked by poor service and staffing issues. Despite the restaurant operating with limited seating, I had to wait for a clean table each time. Only one waitress and an absent busboy were on duty, leading to excessive delays. On Sunday, I was seated at a dirty table and waited 15 minutes before ordering. My mealāpancakes and baconāwas delayed and poorly prepared. When I complained, the waitress initially tried to offer another customerās food before remaking mine. The replacement was slightly better, but the pancakes were still dry. Utensils were missing, and I had to get them from another table. Overall, it was a frustrating and disappointing experience. This location urgently needs more staff and better...
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