Pizza Plus--Vista Blvd. — Restaurant in Sparks

This review is from a week ago Very disappointed in the Vista location. This is not our normal location but we ordered from here because we happened to be in the area... In my opinion it is the worst of the 4 Pizza Pluses. Extremely slow and not the same quality as the other stores. Was told my pizza would be ready in 30 minutes. Got there 40 minutes later and the pizza hadnt even gone in the oven yet. Was then told by another worker who heard me not happy that it hadnt even been cooked yet, that it would only take 8 minutes in the oven. Another 35 minutes later we finally had our pizza. They were not that busy either! To be fair, the kid at the counter did offer me a drink while I waited... And waited... And waited...

Once I finally got the food home, we discovered that the bottom of the cheese pizza was burnt, and my son, whose favorite food is probably cheese pizza from Pizza Plus, took one bite then wouldnt touch it again. Ordered medium wings and pretty sure we just got mild that had no flavor at all. The biggest disappointment, though, was that the ranch was really watered down and tasted terrible (definitely not Pizza Plus ranch!). Something made us all sick, too. The only thing we all ate in common that day was the Pizza Plus food.

I've never really had a good experience at the Vista location, but this time sealed it... We will not be back. The Prater store is always far busier and appears to have less staff, yet they can always have my order ready in 20 minutes and it is perfect every time! Same with the Mae Anne store.

Pizza Plus, please close the Vista location and open a store in...

I'm extremely dissatisfied with the way our order was and the wait time. I called at 5:20pm and ordered the food. The gal said it would be about 30 to 45 min for pick up. Got there about 6pm and paid for our food. After a couple of minutes, they told me it would be 15 minutes more. I waited more then 15 min and the people that came to pick up orders that called 30 min ahead received their orders first. I asked again at 6:25 PM when it would be done and was again told it would be about 15min. I told the man up at front that I had been waiting about an hour since I ordered and nothing was done. When I finally received my order at 7pm, it was not what we ordered. I told the man about my food and was told I would have to wait 20 min to do a reorder. I didn't want to wait another 30 min for food so I left with the order the gave me. This was the worst customer service I had ever experienced. There was no management that came up to see if there was something they could do at all. Very disappointed with the pizza...

From 10/25/2016 Congratulations to Pizza plus on their 35 year anniversary! With that said, I was terribly disappointed tonight. Earlier this week I received an email stating that PP was celebrating 35 years of business by selling wings for $.35 each (limit 100) and large 1 topping pizza for $3.50 (limit 3). Once I showed my wife the email, we put our dinner plans on hold (home made balsamic chicken), so that we could take advantage of this incredible deal. My wife called 15 times and only received a busy signal, so I decided to drive to the restaurant to place an order. I arrived soon after 5:00 to a full parking lot only to find signs on the door "Sorry for the inconvenience, we are no longer taking orders". Unappreciated the offer that they tried to do, but this was an obvious fail on the part of management to ensure that they could meet the inventory need to handle the business that would ensue. As a result of this fiasco, we were left scrambling to do...