Starbucks — Restaurant in Springdale Township

This morning I went through the website to order, as I was trying to figure out which location was the closest. I ordered a coffee and oatmeal and added a 1$ tip. It did not stop me from ordering the oatmeal and I was charged for it. When I get to the windows I was asked if there was anything else I would like instead of oatmeal because they were out. I told her no, and pulled around. At the window she asks to scan my app to refund my oatmeal. I recently updated phones and did not have the app downloaded. I told her this and said I ordered through the website. She responded by saying, "Well, you may want to call the 800# then to get your refund". Really..... so I replied, well I guess I will make it through life without my 4 dollars.... Just hard to imagine that is what I have to do to get money back for something they...

Went through the drive thru around 12:50PM today. The barista that took my order was very rude. When I ordered my drink, she laughed and me and repeated my order to another barista who also laughed loud enough for me to hear through the intercom. I had ordered a simple Venti Iced Chai with Cold Foam. Don't know what was so funny about that. The barista then proceeded to repeat my order back to me in a very snarky tone. Once I drove up to the window, I sat in my car for a good 3 minutes before she opened the window to take my payment. I was never greeted or told my order total, she just scanned my phone. When I was handed my drink, the barista didn't say anything, just handed me my drink and shut the window. Will not be returning to the...

Ordered a grande Strawberry Açaí Refresher with lemonade via the app. I arrived got my drink and left. By the time I took a drink I realized they FORGOT to put in lemonade… They made the menu item to list lemonade in the name so I do not understand how they missed such a vital ingredient to the drink. They had 0 cars in the drive through and only about 6 customers in the store with their drink already so I wouldn’t classify them as busy enough to make such a silly mistake. Will not continue to go to...