El Sazón Criollo Restaurant & Pizza — Restaurant in Springfield

The Lady With The Blonde Hair, Was Very Very Rude. As Soon as we walked in she gave us alot of attitude. We waited more than an hour an a half for a pizza. She never told us it was ready. Instead we were left waiting for a long time. After we asked for it, she told us "oh i thought it was to take" even thought we were already at the table eating chicken at the table. After we had told her the pizza she had givin us was cold, she said either we could wait or go somewhere else. She is very rude and made us feel very bad. We weren't rude or impolite. We tried to handle it the best we could. But this is the worst place to go if you care about feelinh comfortable, safe, secure, and welcomed. This isnt a place where customer care exists. I would never recommend coming...

Fist time going and just by looking at the food made me decide not to eat there. The rice and meat looked like it was out in the open for hours. the meats looked extremely dry which turned into a darker layer on the top of the meat same with the rice nothing looked fresh it didn't look appealing at all and I didn't want to waist $ on something I wouldn't be able to enjoy. When things like this happens it's not a good sign it's either they don't care about the customer or they need more assistance in...

Edited to take away stars because with each visit things just keep getting worse. Half an hour to get frituras, it wasn’t until the third time that you got my order right. Never mind the time before that when I walked in to buy marinara sauce and you sold me tomato sauce for $5 saying it was marinara sauce. That’s it, I’m done. Never going back after today. Gave this place...