Blue Line Sports Bar & Grill - South — Restaurant in St. Cloud

Case of mistaken identity gone wrong... We just had dinner with a youth sports group at the St. Cloud location. While waiting for a table, a bartender walked up to me and began yelling at me, asking if I had a problem and why I made her hostess cry. I explained I didn't know what she was talking about but she continued to yell at me. It wasn't until a random guy sitting at the bar told her she had the wrong lady that she stopped. Her apology was "sorry I came at you so hard". It was a humiliating experience. When our server brought the tab I asked if the bartender wanted to comp anything for her attack. Then she came over and yelled at me again, and said she would take 10% off with the most anger. I didn't even care about the money but wanted to give her a chance to make it right. I still tipped the server 20% as it was not her fault. As a manager of a restaurant myself, I know that is never how a situation like this should be handled. I did nothing to provoke any of this. The kitchen manager I spoke with was nice and apologetic but kept referring back to the hostess getting her feelings hurt, which once again, was an issue for a different customer- not me. The whole experience was shocking to me, and I...

I used to enjoy Blue Line a lot more, but their food and service quality has really gone downhill. The Buffalo fries are never hot in comparison to the rest of my food anymore, which implies they get done with those and they sit while everything else finishes cooking. I waited a long time for my takeout order yesterday (about an hour from the time I called and when I arrived the one girl rudely told me that it was going to be longer than she’d told me over the phone because their kitchen was backed up now) and the fries were lukewarm and the quesadilla I ordered with veggies that I requested them to go light on the veggies in was absolutely loaded with them and just covered in grease. I’d like to know what normal veggie amounts they put in there if THIS is easy on the veggies. We won’t be coming back after my experience yesterday. The one girl that brought the food out to my car was very sweet, but with food like that, the attitude of the one waitress, and not getting my order right, why would I want to come...

Well the last few times I've eaten there which was take out, the food quality was terrible. The first time I ordered takeout from there I got a chef salad more lettuce than anything. The second time I ordered from their order to chicken strip meal the chicken was tough like it been left over from yesterday or day before and the waffle fries were soggy and tastes like eating paper. You would think that for the price that you pay for the food there it could be a little better in quality than they offer. My advice to the owner or manager train your Cooks on how to cook food, because the food that you offer from there that I've eaten sucks. Not worth the money that you pay . Also suggestion stick the ceiling beer...