Rally's — Restaurant in St. Louis

YOUR CHILD COULD DIE: As a Former food inspector for St. Louis county this place is beyond NASTY. Also I'm a servsafe food handler instructor at local collage when i say stay away from this "STORE DO IT" Don't let the city "A" on the window fool you St. Louis city take big kick backs from this franchise and friends with managers. 1). Rally's refuse to take my coupon asking me to pull to the window 2). They over charge me refuse to give me receipt saying NO PAPER 3). Food was cold because it was pre-made before ordering 4). My 10 year old was rush to the ER over food allergies (Why because i ask them to hold 3 items off the burger and my 6 year old had food borne illnesses the net day. 5). The franchise company DO NOT CARE still no...

Took my dad here because he swears by Rally's...he loves burgers. On this particular occasion we pulled into the drive thru the light was not working on the display menu, so my dad couldn't see, the person on the mic stated "I said the light was out, what is your order", the Manger's/ Shift Manager's Stank Attitude is clearly on display. She handed the girl the burger to bag, so the Manger knew it was cold. The cheese was still frozen and the wrapper itself was cold to the touch. We realized this approximately 5mins later. Cold food with an Attitude was definitely not what we ordered. Pleasant CS is not this...

This place is the worst. I was trapped in the drive thru for over 30 minutes behind two cars. My entire order was cold. Customer service is a joke the 800 customer service line could care less. I'll never give them another dime of my hard earned money or time. CUSTOMERS BEWARE!!! To add insult to injury this company doesn't read the reviews. They have an automated system to respond to me from this review. I already used their pointless "contact us" website and no one cares there either because I have not received any response. I hope this franchise...